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Scenario: – User might not able to activate the K7 Mobile Security as it may show error message such as incorrect Password.

Steps to follow:-

  1. Verify whether your email id is wp-signup.phped with K7 previously if yes, enter the same password for activation which you have used for previous K7 product activation
  2. Incase if you don’t remember password or previous activation information, please use forget password option using the below link and reset the password.
  3. You can also use different email id if you don’t want to change the password for current K7 Account.

Link:- https://www.k7computing.com/accounts/ForgotPassword

Note: If the issue persists or you need any assistance, you may raise ticket at Submit a Ticket and Our Support Team will get in touch with you shortly to assist you.

Source : Official G Data Brand
Editor by : BEST Antivirus KBS Team

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