If you have an unrecognized charge on your card from TotalAV and feel that you didn’t make this payment, rest assured, we are more than happy to refund it back to you and investigate how it could have occurred.
Please email [email protected] and we will investigate the charge. Before contacting us just double-check with members of your household, or anyone with access to your payment method, to ensure they haven’t purchased our services without your consent.
Our team will need the following information to locate a charge:
- Last 4 digits of the charged card
- Name embossed on the card
- Address the card is wp-signup.phped to
- The date and the amount charged
Source : Official TotalAV Brand
Editor by : BEST Antivirus KBS Team
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