How do I perform a manual backup of the Avira Exchange Security quarantines?

If you have to reinstall Avira Exchange Security or perform an upgrade to the latest version and you need to save the quarantines manually, please proceed as follows:

I. Back up the quarantines 

The quarantines that need to be backed up are located in the subfolder of “Quarantine”.

• Default Quarantine
• Infected Mails
• Information-Store-Quarantine

C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Quarantine\

If there is any content in the “Badmail” folder back up this data too.
C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Badmail\

II. Rename the quarantines

To reuse the saved quarantines as archives in the Avira Security Exchange, the following folders must be renamed:

• Default Quarantine
• Infected Mails
• Information-Store-Quarantine

Rename these quarantines (e.g. Infected Mails in Infected Mails_Archive).

III. Copy the quarantines back

Once you have successfully reinstalled or updated Avira Security Exchange, copy the renamed quarantines to the respective directories:

C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Quarantine\

If you have previously secured any content from the former “Badmail” folder, include as well that content in the new “Badmail” folder.

C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Badmail\

IV. Create quarantines

Open the Avira Exchange Security Management Console.
Proceed to the path Basic Configuration → Folders → Quarantines and create the same quarantines you pasted previously. To do this, right-click the right-hand console pane and select New → Quarantine.

Subsequently, you can access these quarantines via the “Avira Monitor” within the Avira Exchange Security Manager. Avira Exchange Security → Avira Monitor → Servers → [your_server] → Quarantine Areas.

Source : Official Avira Brand
Editor by : BEST Antivirus KBS Team