If you have reached this page, it means your product has reached its End of Life and/or End of Support. What should I do next? If your subscription is still ongoing, you can download the latest version to get the newest features and performance improvements. If it has expired, purchase a renewal online or get it from a local retail store. Before you […]
Know where to get the activation key of Trend Micro Home Products. Activation Key Sample Format: ‘A‘ represents a letter; ‘0‘ for a number. Trend Micro Security Suite: XAAA-0000-0000-0000-0000 Mobile Security for Android/iOS: XAAA-0000-0000-0000-0000 SHZU-0000-0000-0000-0000 BAAA-0000-0000-0000-0000 WiFi Protection: YAEX-0000-0000-0000-0000 Security for Microsoft Edge: XAAA-0000-0000-0000-0000 PAAA-0000-0000-0000-0000 For online purchases Get the activation key from your Order […]
Logs include important program events that happened on your computer. They also provide a summary of threats Trend Micro has protected you in detail. Log Types LOG TYPE DESCRIPTION LAST SCAN Detailed results of the most recent scan, and what was done in response to the threats found. VIRUSES Viruses, worms, and similar threats found, […]
Here are the ways to launch the Trend Micro app on your Windows PC. Using the desktop icon Double-click the Trend Micro shortcut on your desktop. From the system tray The system tray is located at the lower right of your screen. Double-click the Trend Micro icon. If you can’t see the icon, click the Show hidden icons. […]
Pay Guard is a feature of Trend Micro Security that protects your data in your financial transactions against any security and identity threats. Every time you visit a banking or shopping website, Pay Guard will open a secure version of your default browser so you can do online transactions safely. To know more about this […]
Know what to do when the Trend Micro Toolbar is missing in Google Chrome after installing Trend Micro on Windows. How do I fix this? Enable the toolbar from Google Chrome Extensions: Open Google Chrome. On the upper right corner of your Google Chrome browser, click the ⋮ button. Select More Tools, then click Extensions. Tick the Enable box […]
This article shows you how to take screenshots that you can send to Trend Micro Technical Support. Take a screenshot on Windows PC Take a screenshot on Windows PC When you see the error message or the image you want to show to technical support, press the WINDOWS + PRTSCR keys at the same time.Use PRINT SCREEN key instead if […]
Learn how to speed up your slow Windows PC to help improve overall computer performance. Close programs you do not use from the System Tray Check the system tray if there are programs that are running on the background that you do not need which consumes computer resources. On the lower-right corner of your desktop, […]
Know where to get the serial number or activation key connected to your Trend Micro Account. On your Windows PC Open Trend Micro. Click the icon, then click Subscription Information. Look for the serial number on the right. On your Mac Open Trend Micro. On the Menu bar, go to Trend Micro Antivirus > Subscription…. Look for the serial number […]
Learn how to update your existing billing information. This is applicable when: Your credit card account is no longer valid You changed your billing address Renew your current subscription to update billing information Go to your Trend Micro Account. Type your email address and password, then click Sign In. Under Product Tab, click the Renew Now button.If your current […]