Turn over your protection from an old device or computer to a new one using your Trend Micro Account. Go to https://account.trendmicro.com/. Type your email address and password, then click Sign In. Look for your ongoing subscription from the list. Click the X icon located on the upper-right corner of the device you wish to remove protection. Before deleting, […]
Know how to change the email address that you used to wp-signup.php your Trend Micro program. Go to https://account.trendmicro.com/ and sign in. Click the Profile tab. Click the Change Email button. Type your password, then click Next. Type your new email address in the New Email field. Retype your new address in the Confirm Email Address field. Click Next. Click Confirm.All of your Trend Micro products and services will […]
You run into issues when you try to log in with your Trend Micro Account using the password you remember. How do I fix this? Reset your password: Go to https://account.trendmicro.com/. Click Forgot Your Password?. Type the email address you used, and then click Check Now.You will be prompted to check your email to reset your account password. Open the […]
Auto Renew is a service offered to Trend Micro customers who purchased online. For continued device protection, this automatically renews your subscription right before it expires. Related Articles Is my program set to Auto Renew? Turn OFF Auto Renew Change credit card details and billing address Renew manually Check Auto Renew date Cancel online purchases Having […]
This article answers frequently asked questions about purchasing Trend Micro programs online. Purchase Details EXPAND ALL What credit cards are accepted for online purchases? The Trend Micro Online Store accepts purchases made from: NORTH AMERICA (UNITED STATES, CANADA, GUAM, PUERTO RICO, VIRGIN ISLANDS (US)) Visa MasterCard American Express Discover Card Diners Club International JCB ASIA […]
Trend Micro Account (MyAccount) is an online tool you can use to view, manage and update the subscription information for all products. It is automatically created when you install and wp-signup.php your Trend Micro program. Related Info Turn OFF Auto Renew Renew manually Update credit card details Stop getting email notifications Change Trend Micro Account password […]
Renew your subscription to keep your Windows computer protected against threats. Open Trend Micro, then click the expiry date you can see at the bottom. The Subscription Information window will open. Click Renew Now. Once directed to the Online Store, complete your purchase. Your subscription will extend once the order is confirmed. It may take 24-48 hours […]
Learn how to purchase a new subscription or license of Trend Micro Security from the Official Trend Micro Online Store or by purchasing over the phone. You will need a credit card accepted by Trend Micro Online store if you want to make an online purchase or Purchase Over the Phone. Purchase Online through our […]
This article contains instructions to remove Trend Micro Security from your Windows computer. On your keyboard, press Windows + R keys at the same time to open the Run window. Type supporttool.exe, then click OK. When the User Account Control window appears, click Yes. This will open the Trend Micro Diagnostic Toolkit. Select the (C) Uninstall tab, then click 1. Uninstall Software. […]
Upgrade Trend Micro to its latest program version to get better performance and protection on your Windows computer. It is FREE as long as your subscription is not expired. Get a copy of your serial number. Check if your computer meets the minimum system requirements. Uninstall your current Trend Micro program. Download the installer depending on your serial number: […]