Local caches are used as a component cache for all components available in the Systems Management database. When devices on that network require components, the applicable component will be downloaded from the local cache, and not the PCSM server, to minimise network usage. Thus, to avoid all PCSM agents downloading information from the PCSM Server […]
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How do I add additional sites to my account in Systems Management? (Panda)
In order to add additional sites to your account in Systems Management (PCSM), follow the steps below: Open the Administration console. Click the Sites tab. Click New site. Complete the Name and Description fields. Select the type of profile you require. Either Managed 24-hr Audit, Monitor or Support and Report. Select proxy type – if the PCSM agent will be connecting to the PCSM Server […]
What are Site Groups in Systems Management? (Panda)
Site Groups are a means to group sites into logical categories. For instance, the administrator might like to group sites by geographic region or support level for his customers. How to create a Site Group Click the symbol under the Site Group on the left side panel. Give the site group a name. Click Save to confirm. How to add […]
How to move a device to a different site in Systems Management (Panda)
In order to move a device or devices between Sites in Systems Management (PCSM), follow the steps below: Open the administration console. Select the desired site and go to the Devices tab. Tick the checkbox for the device(s) to be moved. Click the Move Device(s) in the Action Bar above the list of devices. Select the site to move the selected […]
How do I create a site policy in Systems Management? (Panda)
To create a site level policy, proceed as follows: Open the Administration console. Click on the selected site and select the Policies tab. Click New site policy. Type a name for your policy and select the type: Agent Monitoring Power Windows Updates You can also select Based on if you want to base your new policy on one previously created. […]
How to add User-Defined Fields in Systems Management (Panda)
User-defined fields in Systems Management are used for displaying device information that is not picked up during the device audit. Each device record can have up to 10 user-defined fields. You can enter the user-defined field information manually on the Device Summary page or it can be populated by the Systems Management Agent on Windows […]
Where do I download the Systems Management Agent from? (Panda)
Systems Management is an agent based management solution and so requires the installation of a small piece of software on every device. The Systems Management agent is profile specific, that is, every profile within the Systems Management environment will have a unique agent so every device that has this installed will populate into its corresponding […]
How many agents/devices can I install from my Systems Management account? (Panda)
Panda Cloud Systems Management allows you to install the agent in as many devices as you decide, although you don’t have licenses. However, bear in mind that the extra devices will be offline. You will have as many online devices as licenses you have contracted. The rest of the devices will be offline which means that you won’t […]
How to use Wake up utility in Systems Management (Panda)
Wake up is an Agent Browser utility that uses the Wake-on-LAN Magic packet to wake up devices. Wake up requires an online device with a PCSM agent on the same subnet as the devices to wake up. How do I wake up devices? Login to the Agent Browser. Select a device from the profile to use as the Waking up […]
What is a Node Score in Systems Management? (Panda)
Node Score is the agent ranking system for Connection Brokers. Agents added to the PCSM will obtain a ranking to determine whether it is to be established as a Connection Broker (CB) and Device Discovery/SNMP polling node. The Node Score is calculated when a device runs an audit. An agent will only respond to a Connection […]