You can export your Password Manager data for security purposes, or for data recovery. You can also transfer your Norton Password Manager data to a new computer. NortonLifeLock recommends that you back up your vault data periodically. When you enable automatic backup feature, backups of your vault are automatically created and stored locally on your […]
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Disable the Norton Automatic Renewal service for your Norton purchased from Hong Kong Norton Store
Norton Automatic Renewal is a service that keeps your computer to be protected from the latest Internet risks by automatically renewing your subscription at the regular subscription price (plus applicable tax), so you don’t have to. If you want to disable the Norton Automatic Renewal Service, follow these steps. Cancel Norton Automatic Renewal Service Go […]
Learn why you did not receive an alert after applying for credit (Norton)
For United States Although we have a large number of companies in our network, keep in mind the network does not cover all transactions, not all merchants participate, and on occasion an application may be submitted by a lender or service provider that does not fall within our network. In limited circumstances, it’s also possible […]
Reconnect your financial institution with NortonLifeLock account
The financial accounts that you connected to your account may get disconnected at any time due to technology complexities for a number of reasons. So, you need to ensure that your accounts stay updated and connected by visiting the NortonLifeLock portal or mobile app. If your account gets disconnected, you can check the following to […]
Prevent duplicate transaction monitoring alerts (Norton)
This can happen when you have more than one entry for the financial institution that triggers duplicate alerts. So, you must ensure that you have only one entry for each financial institution. Use the information below to remove duplicate entries. Remove duplicate account entries Sign in to your account. Click Monitored Info tab. On the Financial accounts section, remove the […]
Financial institutions available for transaction monitoring (Norton)
For United States LifeLock’s extensive transaction monitoring network currently supports thousands of institutions but does not cover all transactions or financial institutions. If your financial institution is not currently supported, you will not be able to receive alerts for those accounts. However, in the event a transaction is not picked up in our network or […]
List of personal information monitored by country (Norton)
Dark Web Monitoring is a service that scans for your personal information on hard to find dark websites and forums. For plans with Dark Web Monitoring, types of personal information that we monitor depend on your country of residence and choice of plan. Click any of the following for the list of personal information that […]
Make your passwords more secure (Norton)
Here are a few simple ways to secure your accounts through better password practices: Make your password a sentence: A strong password is a sentence that is at least 12 characters long. Focus on positive sentences or phrases that you like to think about and are easy to remember (for example, “I love country music.”). Keep […]
Report errors in your credit report (Norton)
If you believe the error is the result of fraud, or you just are not sure, contact Norton or your service provider at customer support immediately. If you think it was just a mistake, you need to contact the creditor and the credit bureau directly to follow their dispute process. It is generally easier to […]
Get your credit reports and scores (Norton)
Only members on NortonLifeLock Select, Advantage, and Ultimate Plus plans that pass the appropriate authentication tests have access to these features – but if you are a LifeLock Standard member and would like access, you can call us at Member Services and Support to upgrade your plan. If you purchased your product through a Service […]