To monitor the online activities of your child, you must associate a device with that child. Use the following information to change device or user account assignment from your child’s device. When you reassign a device or a user account for a child, Norton Family starts monitoring the child based on the new assignment. Edit […]
If a device associated with your account is no longer used by any of your children, you can remove the device at any time by signing in to your account. When you remove a device, Norton Family disconnects the device, stops monitoring of the device, and clears the past activity history. Please note that this process […]
I have a Windows PC Click the Norton Secure VPN icon in the system tray. In the Norton Secure VPN window, click the settings icon , and then click Quit Norton Secure VPN. Press the Windows + R keys to open the Run dialog box. Type in the following text, and then press Enter.appwiz.cpl In the list of currently installed programs, select Norton Secure VPN, […]
If you have deleted your Norton Family account or if you no longer want to monitor activities on a device, you can uninstall it from your device. Depending on your device, select one of the following: I have a Windows PC Press the Windows + R keys to open the Run dialog box. In the Run dialog box, type in the following text, […]
Norton Remove and Reinstall tool is used to uninstall and reinstall or remove your Norton device security product on Windows. If you are on a Mac, read Remove all Norton programs for Mac using the RemoveNortonMacFiles tool. If you have Norton Family, you need to uninstall it before you run the Norton Remove and Reinstall tool. […]
You can change the display name of your devices in your Norton account at any time. The display name helps you identify your devices in your Norton account. Rename your device Sign in to your account. In the Device Security page, click the More options (…) icon available below the device that you want to rename. In the […]
Click on a topic that matches your problem to find a solution: Know your Norton Family alerts Update Norton Family to the latest version About activity report View your child’s web activity View your child’s time activity report View your child’s search activity View your child’s video activity View your child’s location View your child’s […]
Click on a topic that matches your problem to find a solution: Text message supervision and call blocking features are currently disabled on Android. Set web supervision house rule Set search supervision house rule Set time supervision house rule Set video supervision house rule Set location supervision house rule Set mobile app supervision house rule Turn […]
Text message supervision and call blocking features are currently disabled on Android. Download and Install Get started with Norton Family Set up Norton Family on your child’s iPhone or iPad Norton Family product and feature availability Update Norton Family to the latest version Fix problems downloading Norton Family Profile and account settings Add a child to […]
Norton Security products are licensed under an Acceptable Use Policy. Acceptable use for each Norton Security product is currently defined as follows: Norton Security Standard: This can only be used on one device or operating system. Norton Security Deluxe: This can be used on three or five devices and on multiple operating systems. Norton Security […]