The article concerns: Kaspersky Internet Security for Android Kaspersky Security Cloud for Android Kaspersky Password Manager for Android Kaspersky Safe Kids for Android Kaspersky Secure Connection for Android Google Play has introduced restrictions on subscription renewals in India due to the new Reserve Bank of India eMandate notification. Starting early May, trial period has become unavailable […]
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How to activate a Kaspersky application on multiple devices
When buying a license, you can choose the number of devices you want to protect. You can also change a device at any moment. For example, you can remove a Mac device and add an Android device instead. We recommend that you manage your devices, licenses, and settings in your My Kaspersky account. For the number of […]
How to change your payment details or email you specified when buying a license for a Kaspersky application
The information specified during license purchase may become obsolete, for example: you no longer use the card you have used for payment. you have changed the internet services provider and no longer have access to the email you specified during purchase. To update this information, go to this page. Select the “Purchase and payment help” option […]
What to do if you entered a wrong email address when buying the license (Kaspersky)
If you entered a wrong email address when buying the license, the store will not be able to send it to you. In such cases, please contact the online store customer support department. If you bought the license from the Kaspersky online store or My Kaspersky: Contact Kaspersky technical support by choosing the topic and filling out the form. If […]
What to do if you did not receive the activation code after buying a Kaspersky application
This article concerns: Kaspersky Internet Security Kaspersky Internet Security for Mac Kaspersky Anti-Virus Kaspersky Total Security Normally, the e-mail message with the activation code is delivered within an hour. If you did not receive the message, check your Spam or Junk email folders in case it was moved automatically there by mistake. If you still cannot […]
How to transfer a Kaspersky product license from one device to another
To transfer a license between computers, you will need to remove it from the old computer and activate it on the new one. To do so: Find your activation code: If you bought the product in the Kaspersky online store, then your activation code will have been sent to the email you used when making […]
Command line installation parameters for Kaspersky Lab applications
This article concerns: Kaspersky Anti-Virus Kaspersky Internet Security Kaspersky Total Security Kaspersky Small Office Security Kaspersky Free Kaspersky Fraud Prevention Command line installation parameters for Kaspersky Lab applications are only intended to be used for support and testing purposes. /-elevated= /-continue /-new_wait /-reboot_restart_async_continue /-use_downloaded /-restricted_service /-launch_google_chrome /-force_use_new_version /-self_remove /pEXTERNAL_UI /pLOCALIZATION_AUTO /pKLEANER_PATH /pREMOVE /pACTION /pREINSTALL /pREINSTALLMODE […]
How to take part in beta testing for Kaspersky products for mobile devices
To get access to new features before everybody else, become a beta tester. To participate in testing and help us to improve the app, go to the beta version page in Google Play or TestFlight (available in the App Store) and install the app. App Google Play TestFlight Kaspersky Internet Security protects Android devices against viruses […]
Resources for downloading Kaspersky applications and documentation for home products
You can download the latest version of a Kaspersky application and the related documentation from the Kaspersky website. The Kaspersky technical support website contains instructions on how to install and activate your application. You can also download earlier version installation packages and beta versions of the future Kaspersky applications. Source : Official Kaspersky Brand Editor by : BEST Antivirus KBS Team
How to remove viruses from your computer before installing a Kaspersky application
This article concerns: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Kaspersky Free The following errors may occur during installation of a Kaspersky application: Installation does not start. Nothing happens when you run the installer. Errors occur during installation: Error 1304. Active infection: Failed to install a Kaspersky […]