How to get Kaspersky Anti-Virus trace files and send them to technical support 0 (0)

How to get trace files In the main window of Kaspersky Anti-Virus, click . If you’re not sure how to open the application, see this article. Click Support Tools. If the Technical Support specialist hasn’t specified otherwise, switch the Enable application traces toggle to the “on” position and click Save. Restart the computer. Restarting is mandatory, unless a Technical Support specialist […]

Read More

How to use Support Tools in Kaspersky Internet Security 2018 0 (0)

How to generate a report in Kaspersky Internet Security 2018 In the main window of Kaspersky Internet Security 2018, click the gear button . If you have problems opening the application window, see this guide. In the Support window, click Support Tools. In the Traces section, select the trace level: Errors Important Recommended All Your Technical Support engineer will tell you which […]

Read More

How to enable or disable Self-Defense in Kaspersky Small Office Security 6 0 (0)

The Self-Defense component prevents Kaspersky Small Office Security from being blocked or removed by other applications. Self-Defense is enabled by default, but it may sometimes be necessary to disable it in order to troubleshoot issues with Kaspersky Small Office Security. Disabling Self-Defense prevents some features of Kaspersky Small Office Security from working properly and lowers […]

Read More

How to activate Kaspersky Small Office Security 7 0 (0)

Activate Kaspersky Small Office Security to protect your computer against viruses and other threats. Before activating the application: Make sure your computer is connected to the Internet (for example, open the www.kaspersky.com website). Make sure the system date is set correctly on your computer. To learn more about the activation code and licensing, see this article.   How to purchase a license […]

Read More

How to activate Kaspersky Total Security 20 0 (0)

Activate Kaspersky Total Security to protect your computer against viruses and other threats. Before activating the application: Make sure your computer is connected to the Internet (for example, try opening the Kaspersky website). Make sure the system date is correct on your computer. To learn more about the activation code and licensing, see this article.   How to activate the trial version […]

Read More

How to activate Kaspersky Anti-Virus 20 0 (0)

Activate Kaspersky Anti-Virus to protect your computer against viruses and other threats. Before activating the application: Make sure your computer is connected to the Internet (for example, try opening the Kaspersky website). Make sure the system date is correct on your computer. To learn more about the activation code and licensing, see this article.   How to activate the trial […]

Read More