Installation window disappears during installation of Endpoint Security (K7 computing) 0 (0)

Scenario: Installation windows may disappear while installing K7 Endpoint security if any traces of K7 presence in the system. Steps to follow: 1. Run the K7 removal tool and then try installing the product. https://drive.google.com/open?id=1QYJqOox2WLn1dbmEcwRtpZVNpVOK7zsm 2. If the issue persist Click on Start->Click on Run->Type regedit and enter 3. Navigate to LOCAL_MACHINESoftwareK7 Computing and Delete the key K7tssetup only 4. initiate installation […]

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Reboot pending or already installed in this system error while installation of Endpoint (K7 computing) 0 (0)

Scenario: You may get reboot pending or already installed error message while installing K7 Endpoint security if any traces of K7 presence in the system. Steps to follow: 1. Run the K7 Endpoint removal tool and then try installing the product. 2. If the issue persist Click on Start->Click on Run->Type regedit and enter 3. Navigate to HKEY_LOCAL_MACHINE -> Software -> K7 Computing and Delete […]

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Endpoint shows successfully updated with latest date in system but console shows old update date (K7 computing) 0 (0)

Scenario: Endpoint shows successfully updated with the latest date in the system but the console shows an old update date. Steps to follow: 1. Download the file from the below link: https://apps.k7computing.com/Tools/Support/EPClientV11.rar 2. Copy the file “EPClientV11.rar” to C Drive 3. Right-click the file and Extract with option “Extract Here”. Refer to the screen shot below. 4. Open the folder […]

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