The license period for a multi-device subscription for FREEDOME VPN starts the moment you install and activate your FREEDOME VPN subscription by entering the subscription code (account ID on iOS devices) on the first device. For example, if you have a three-device subscription and your first installation of FREEDOME VPN was on January 1, the […]
You cannot transfer an Android or iOS subscription purchased from Google Play store or Apple App Store. The Android and iOS subscriptions are handled in their respective app stores, and they cannot be changed to multi-platform subscriptions. However, F-Secure offers multi-platform subscriptions which include a subscription for both desktop and mobile devices. For more information […]
This topic describes how to upgrade your app store subscription to a multi-platform one. If you have a valid, auto-renewable app store subscription and want to upgrade to a multi-platform subscription, you first need to cancel your app store subscription. Note: Even though the subscription is canceled, the auto-renewable app store subscription remains valid until the […]
Notice the grace periods to be taken into account when switching from App Store FREEDOME VPN subscription to a multi-device subscription. When your Apple App Store FREEDOME VPN subscription expires and you want to switch to a standalone FREEDOME VPN subscription or to a subscription that comes with F-Secure TOTAL, there is a grace period […]
This topic describes how you can cancel the FREEDOME VPN free trial or a paid Apple App Store subscription on your iOS device. If you want to cancel your FREEDOME VPN trial or paid App Store subscription on your iPhone or iPad, do as follows: Start FREEDOME VPN. From the main menu, select Subscription. Select Manage subscription […]
This topic describes how to get a monthly FREEDOME VPN subscription from Apple App Store. When you install FREEDOME VPN from App Store, you have the following two options: You can start a free 7-day trial which will convert into a paid yearly subscription once the trial expires. Select the non-App Store multi-platform subscription. If […]
This topic provides information about the 7-day free trial on iOS devices. FREEDOME VPN offers a free 7-day trial for iPhone and iPad users. According to the current Apple App Store rules, the free trial subscription will automatically convert into a paid subscription unless the trial is canceled at least 24 hours before it expires. […]
In-app purchases in F-Secure FREEDOME VPN allow you to subscribe to various services via the app stores. App store subscriptions are limited to one operating system, but are valid on all your devices connected to the same user account, for example your Google Play account or Apple ID. The app stores give you flexibility in […]
This topic provides information about the renewing of your FREEDOME VPN subscription. When you renew your FREEDOME VPN subscription, note that you can enter the new account ID at earliest 60 days before your current subscription expires. Until then the account ID field will not be available in the user interface. If you enter the […]
If your FREEDOME VPN subscription comes with the F-Secure TOTAL subscription and the TOTAL subscription expires, there is a 9-day grace period to allow for normal renewal of the F-Secure TOTAL subscription. During this grace period, FREEDOME VPN remains expired and cannot be used unless renewed still as F-Secure TOTAL. You are able to switch […]