How do I completely remove FREEDOME VPN on a Mac (F-Secure) 0 (0)

This topic describes how to remove FREEDOME VPN completely from a Mac computer. If the normal uninstallation method (drag-and-drop FREEDOME to Trash) does not work, you can force start the uninstallation process in the following way: Log in to your Mac as an administrator. Open Terminal. Enter the following command: sudo /Library/PrivilegedHelperTools/com.f-secure.fsvpn-service-helper.production –uninstall-app , and press Enter. Enter your […]

Read More

Upgrading to FREEDOME VPN version 2.32 or newer on Mac (F-Secure) 0 (0)

FREEDOME VPN cannot be automatically upgraded to version 2.32 or newer on Mac. Note: This topic is valid for you if you are using FREEDOME VPN version 2.31 or earlier. The upgraded version will be offered to the existing users but, due to a technical issue, it cannot be automatically installed and the following message will […]

Read More

How do I check that FREEDOME VPN is installed on my Mac? (F-Secure) 0 (0)

This topic explains how to check that the app is successfully installed on your device. To check whether or not you have F-Secure FREEDOME VPN installed on your Mac: On your Mac, open Spotlight by clicking on the magnifying glass icon located in the top-right corner of your screen. Enter Freedome into the Spotlight bar. If FREEDOME […]

Read More

Installing and activating the app on your computer (F-Secure MAC) 0 (0)

This topic describes how to install and activate F-Secure FREEDOME VPN on your desktop and laptop computers. This information applies to you if you have a standalone version of the F-Secure FREEDOME product. If you have a subscription with F-Secure TOTAL, see article How do I install FREEDOME VPN (TOTAL) on my Mac? To install and […]

Read More

What is the difference between FREEDOME VPN and SAFE? (F-Secure MAC) 0 (0)

F-Secure FREEDOME and F-Secure SAFE are two different products although they do contain some similar functionality. FREEDOME VPN is designed to secure your network traffic and prevent online tracking. With FREEDOME VPN you can form a secure VPN connection to almost 30 locations worldwide. This way, for example your internet service provider cannot see what […]

Read More

Does F-Secure follow the EU data retention laws? (MAC) 0 (0)

F-Secure as a company is not a public communication provider or operator, and therefore the referred Data Retention Directive does not apply to us. You can find details on how we handle your data in F-Secure FREEDOME VPN Privacy Policy. It should be noted that when the EU court gave its verdict on the excessive nature […]

Read More

How does FREEDOME VPN scan for viruses? (F-Secure MAC) 0 (0)

FREEDOME VPN is scanning HTTP traffic and currently blocks the Android application packages (.apk files) considered harmful. For testing and demonstration purposes, FREEDOME VPN is also scanning all files downloaded from certain domains, such as .eicar.org and .amtso.org. The file scan performed is the same rigorous antivirus scan that we are using with other F-Secure […]

Read More