[KB2703] Which version (32-bit or 64-bit) of ESET NOD32 Antivirus 4 for Linux Desktop should I download? 0 (0)

Solution To determine which version of ESET NOD32 Antivirus 4 for Linux Desktop you should download, first determine whether you have a 32-bit or 64-bit operating system using one of the two methods below: Method 1 Open the Terminal window, type the following command and press ENTER: arch The system type will display as i686 / i386 (32-bit) or x86_64 (64-bit). Figure 1-1 Click […]

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[KB6470] Create ECP logs using Windows Home products (ESET) 0 (0)

Solution  Business users: Click here Enable Licensing Advanced Logging If the Licensing advanced logging option is not available, follow the steps in the infoWebclientFlags.zip section. Open the main program window of your ESET Windows product. Press the F5 key to access Advanced Setup. Click Tools → Diagnostics. Expand Advanced Logging and click the slider bar next to Enable Licensing advanced logging. Click OK. Enabled Licensing advanced logging option In […]

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[KB6208] Certificate validation fails when installing or activating my ESET product 0 (0)

Issue Received an ECP.20031 error during ESET installation Install required certificates after ESET installation and before ESET product activation Solution This error is caused by outdated or insufficient security certificates encountered during installation or activation. Follow the steps below to resolve it: Windows XP users The steps in this article are for later versions of Windows. […]

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[KB3466] How to use ESET Log Collector for Windows 5 (1)

Issue What is ESET Log Collector? How to use ESET Log Collector What kind of files does ESET Log Collector collect? Solution  macOS users |  Linux users ESET PROTECT users You can run ESET Log Collector on a remote client computer via ESET PROTECT Diagnostics Client Task. What is ESET Log Collector? ESET Log Collector is an application […]

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[KB6980] Identify and report pirated ESET licenses 0 (0)

Issue Information on how to identify and report pirated ESET licenses Steps to take if you purchased a pirated license Solution Identify a pirated license If a license fulfills any of the following situations, it is most likely counterfeit or pirated: You are offered a home license that is valid for four or more years. Valid ESET […]

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DNS Poisoning (ESET) 0 (0)

Using DNS (Domain Name Server) poisoning, hackers can trick the DNS server of any computer into believing that the fake data they supplied is legitimate and authentic. The fake information is cached for a certain period of time, allowing attackers to rewrite DNS replies of IP addresses. As a result, users trying to access Internet […]

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[KB2274] Detected covert channel exploit in ICMP packet (ESET) 0 (0)

Issue Your ESET product displays the notification “Detected covert channel exploit in ICMP packet” Games or other applications that connect to the internet do not function properly when this notification is displayed Details If you receive a “Detected covert channel exploit in ICMP packet” message from your ESET product in your notification area, traffic to […]

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[KB2958] What do firewall log codes mean? (ESET) 0 (0)

Issue  Click for more articles about the Firewall Solution You may encounter the following event names in the ESET Firewall log. Access Firewall log Help: For more information about the ESET Firewall log, press F1 on your keyboard to access Help; from the Contents tab, expand Working with ESET Smart Security Premium → Network protection → Logging. Or click here to visit the […]

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