To install ESET Endpoint Security for Android, your Android device must meet the following minimum system requirements: •Operating system: Android 5 (Lollipop) and later •Touchscreen resolution: 480×800 px •CPU: ARM with ARMv7 instruction set, x86 Intel Atom •Free storage space: 20 MB •Internet connection Feature support exceptions Dual SIM and rooted devices are not supported. Some features (for example, Anti-Theft and Call […]
For optimal performance of ESET Endpoint Security for macOS, your system should meet the following hardware and software requirements: System requirements: Processor architecture Intel 64-bit, M1 Operating system macOS 10.12 and later Memory 300 MB Free disk space 200 MB In addition to existing Intel support, ESET Endpoint Security for macOS version 6.10.900.0 and later […]
ESET Full Disk Encryption (EFDE) is a separate product from ESET Endpoint Encryption (EEE) The article below applies only to EFDE and not EEE. Visit ESET Endpoint Encryption support to view EEE content. Issue You need to protect data on system disks, non-system disks, and their partitions when a user is not physically present and their workstation is […]
Issue Since 8 April 2014, Microsoft no longer provides system updates for Windows XP users ESET is committed to providing support for the 32-bit and 64-bit versions of ESET business products installed on the Microsoft Windows XP operating system Solution North American technical support for business customers with Windows XP Only North American ESET business customers […]
Issue After 14 January 2020, Microsoft no longer provides system updates for Windows 7 users ESET is committed to providing support for the 32-bit and 64-bit versions of ESET business and home products installed on the Microsoft Windows 7 operating system Solution ESET support for business and home products running on Windows 7 ESET is committed […]
Issue All application-specific firewall rules created in ESET PROTECT for computers with macOS Big Sur running ESET Endpoint Security for Mac 6.10.900.0 are applied to the whole associated protocol. Example: A firewall rule to block all communication over UDP protocol is created for the application /Applications/ExampleApp. While this rule is applied on a computer that is […]
Solution ESET SysInspector is a free, state-of-the-art diagnostic tool for Windows based systems. It examines your operating system and captures details such as running processes, registry content, startup items and network connections. Once a snapshot of the system is created, ESET SysInspector applies heuristics to assign a risk level for each object logged. Its intuitive […]
Issue Unable to resolve an issue with ESET products for macOS ESET Technical Support has requested the logs from your macOS computer Solution Windows users | Linux users If you are unable to upgrade to the current version of your product, or to download the latest update for your current product, ESET technical support may ask you […]
Issue Export the configuration to an .xml file ESET Technical Support agent has requested an .xml configuration file Solution Export an .xml configuration file from your ESET endpoint product Open the main program window of your ESET Windows product. Click Setup. Figure 1-1 Select Export settings and click browse … to select a save location for the .xml configuration file. Figure […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]