Details The ESET firewall acts as a network traffic filter that regulates communication within the local network or the internet. Using predefined rules, the firewall analyzes network communication and decides whether or not to allow it. You can configure your firewall to make exceptions for certain applications. Solution Firewall troubleshooting? This article is part of […]
Category: ESET
ESET Business(677)
ESET Endpoint(93)
ESET Home(693)
[KB3301] Create a firewall exclusion using Interactive mode in ESET Cyber Security Pro
Issue An application or an external device connected to your computer is not working properly ESET firewall is blocking a peripheral device or application Other products this issue may affect include: Ceton InfiniTV, Peachtree, Carbonite, Rosetta Stone, NAS Hard Drives, Apple TV, Network printers, Quickbook, iTunes, Citrix Details Rules created in Interactive filtering mode do […]
[KB2352] Create a firewall exclusion using Interactive mode in ESET Windows home products
Issue Windows 7 HomeGroup feature is not connecting to other users ESET Personal firewall is blocking a peripheral or application Local Area Network (LAN) or peripheral network device not functioning properly Remote desktop does not function correctly Resolve network connectivity issues Solution Firewall troubleshooting? This article is part of a series of recommended steps to […]
[KB3190] Firewall filtering modes in ESET Windows home products
Issue Change the filtering mode of the ESET Firewall Learn about the different firewall filtering modes available for the ESET Firewall Details The ESET Firewall monitors and controls communication within the local network or internet. The firewall analyzes communication activities using predefined rules and uses the rules to decide which traffic to allow or block. There […]
[KB3198] Pause or disable the ESET Firewall
Issue Pause the ESET Firewall for diagnostic or troubleshooting purposes Stop the ESET Firewall from interrupting web browsing without exposing your system to security risks. If an intrusion is detected, your system will still be protected using this method Disable the firewall until re-enabled by user (potential security risk)—This method can potentially expose your system to attack […]
[KB3487] Allow SSL communication with specific online services and wireless devices in ESET Windows home products
Issue Google Chrome fails to open certain websites when SSL Scanning is enabled in ESET Smart Security, the message “This site can’t be reached” is displayed In some cases, cloud-based services like Dropbox, Google Apps, Quickbooks online and Skype are blocked by ESET SSL scanning Wireless devices (printers, scanners, etc.) are blocked by ESET SSL […]
[KB6531] Create a firewall rule from the log files in your ESET Windows home product
Issue This article applies to the following products: ESET Internet Security ESET Smart Security ESET Smart Security Premium Solution Firewall troubleshooting? This article is part of a series of recommended steps to troubleshoot firewall issues. Click here to start with step 1. To create a firewall rule to allow a blocked connection directly from your log […]
[KB6663] Enable firewall advanced logging in ESET Remote Administrator (6.x)
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
[KB186] Viruses, malware and remote attacks defined (ESET)
Solution Most of the threats that ESET security products are designed to defend against can be classified as viruses, malware, or remote attacks. Aside from the programs you install on your computer, your computer can be attacked by malicious programs (malware), or even subject to attack over a network by someone operating a computer from […]
[KB3217] Find the log files created by my ESET product
Issue Business users | Mac users | Android users ESET Technical Support has requested a copy of a log file from your ESET home product. Submit a SysInspector log Details Your ESET product keeps logs of all previous scans ran on your computer. These scan logs are useful in determining whether previous threats have been successfully cleaned or deleted. […]