Issue Disable automatic updates in your ESET Windows home product Details Keeping the update modules updated is an important part of obtaining the maximum level of security and protection. By default, your ESET product checks for updates every hour and downloads new updates when they are available (typically 2-3 times a day). However, you can […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue Enable ecmd advanced commands in endpoints Import and export security product configurations Temporarily enable and disable individual security features with ESET PROTECT “Run Command” client task or ESMC “Run Command” client task List of ecmd commands Details Use ESET Command Line (ecmd.exe) to import and export security product configurations and to change the status of individual security […]
Issue You want to replace your existing license using ESET Server Security for Linux Solution ESET Server Security for Linux 8.x users ESET File Security for Linux 4.x users ESET File Security for Linux 8.x users Depending on your activation method, use the appropriate instructions below. Visit our online help topic for more detailed information. Activation […]
Solution Microsoft Windows Defender is a program that comes enabled by default with Windows Vista, Windows 7, Windows 8, and some version of Windows 10. You are not required to remove ESET on Windows 10 Depending on your version of Windows 10, you may receive a notification from Windows suggesting that you disable ESET. You […]
Solution Windows 10 May 2020 Update The Windows 10 May 2020 update may affect the compatibility of your ESET product on Windows 10 operating systems. Home users: If your ESET product is version 10.1, 11, 12, or 13 you do not need to make any changes. Visit our Knowledgebase article for more information about the update. Business […]
Solution Open the main program window of ESET Cyber Security or ESET Cyber Security Pro. Click Help in the main menu. Figure 1-1 Click About ESET Cyber Security or About ESET Cyber Security Pro, depending on your product. Figure 1-2 Click More information. Figure 1-3 A list of installed components in your ESET Cyber Security product will be displayed. Figure 1-4 Languages […]
Issue Disable Desktop notifications except those requiring user interaction Details By default, ESET products display Desktop notifications regarding detected threats, scheduled scan events, detection engine update activity, etc in the Windows notification area. Solution Open the main program window of your Windows ESET product. Press the F5 key to open Advanced setup. Click Tools → Notifications, click the slider bar […]
Issue Your ESET product notifies you with an icon and displays the notification “Operating system is not up to date” Disable macOS update notifications Details ESET products are designed to notify you of important updates to your operating system that might contain important patches or bugfixes. These notifications can be disabled in your ESET product, however […]
Issue Backup software fails to complete backup task or hangs during backup Source file is not cleaned if infected Solution Workaround Run an On-demand scan on directories to be backed up before each manual or scheduled backup task. This should ensure that during a backup that no suspicious files are present and the backup will complete successfully. Details […]