Issue Determining if your computer is infected by a virus or malware Symptoms may not be malware-related The examples listed below are common symptoms of malware, but your computer may exhibit many of these symptoms for legitimate reasons unrelated to malware, such as software or hardware incompatibilities or system instability. Solution Symptoms of malware affecting […]
Operating System Agent OS X 10.7 Lion X OS X 10.8 Mountain Lion X OS X 10.9 Mavericks X OS X 10.10 Yosemite X OS X 10.11 El Capitan X macOS 10.12 Sierra X macOS 10.13 High Sierra X macOS 10.15 Catalina is not supported by ERA 6.x Agents. Read more… NOTE: OS X is supported as a […]
Operating System Agent OS X 10.9 Mavericks ✔ OS X 10.10 Yosemite ✔ OS X 10.11 El Capitan ✔ macOS 10.12 Sierra ✔ macOS 10.13 High Sierra ✔ macOS 10.14 Mojave ✔ macOS 10.15 Catalina ✔ macOS 11.0 Big Sur ✔ Note macOS is supported as a client only. The ESET Management Agent and ESET products for macOS can […]
Operating System Agent macOS 10.12 Sierra ✔ macOS 10.13 High Sierra ✔ macOS 10.14 Mojave ✔ macOS 10.15 Catalina ✔ macOS 11.0 Big Sur ✔ Note macOS is supported as a client only. The ESET Management Agent and ESET products for macOS can be installed on macOS. However, ESET PROTECT Server cannot be installed on macOS. Source : Official […]
Issue All application-specific firewall rules created in ESET PROTECT for computers with macOS Big Sur running ESET Endpoint Security for Mac 6.10.900.0 are applied to the whole associated protocol. Example: A firewall rule to block all communication over UDP protocol is created for the application /Applications/ExampleApp. While this rule is applied on a computer that is […]
Issue Unable to resolve an issue with ESET products for macOS ESET Technical Support has requested the logs from your macOS computer Solution Windows users | Linux users If you are unable to upgrade to the current version of your product, or to download the latest update for your current product, ESET technical support may ask you […]
Latest information We will continue to update this article with the latest information about macOS Big Sur (11) support in ESET products. macOS Big Sur 11.0.1 (formerly known as macOS 10.16) was released on November 12, 2020. macOS Big Sur 11.1 was released on December 14, 2020. ESET security products compatible with macOS Big Sur […]
Issue Upgrade from ESET NOD32 Antivirus 4 Business Edition for macOS Download and install your ESET business product for Mac Allow system extensions Allow access to user protected data Solution Install ESET Endpoint Security or ESET Endpoint Antivirus for macOS 6.10+ To install ESET Endpoint Security or ESET Endpoint Antivirus for macOS 6.10+, see our ESET […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Details ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]