Install AVG Admin console on a server 0 (0)

This is a step by step guide on how to install AVG admin console on a server. To install AVG admin console onto your server, download the latest install files from www.avgsa.co.za/downloads The install files needed are: • AVG for Server • AVG for Workstation • AVG Admin console These install files can be saved on […]

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Installing AVG Business Edition on a Terminal Server 0 (0)

When installing AVG on a Terminal Server, it is generally not necessary to proceed differently than on workstations. There is only one component in AVG which will run separately for each user the AVG Tray application and its effect on the system performance is minimal even when running in multiple instances. There are some other […]

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Collect AVG installation log files 0 (0)

Instructions You may be asked to provide AVG installation log files for troubleshooting purposes. To collect the log files, proceed as follows: A. Make sure you can see hidden files and folders. Windows 10 Click Search, and search for This PC. Click View, and select Hidden items. Other Windows versions In the Start menu click Computer (or My Computer). Click Tools, and […]

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AVG Remote Admin Licence key renewal 0 (0)

To Renew your AVG licence remotely from Admin console: Step 1 On the AVG remote admin user interface: under AVG data center click on the licences menu, then click sub menu  “shared settings” and then right click on ” shared settings” and “change licence number”. Step 2. Enter your licence key as shown below. Step […]

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Display/copy your AVG 2012 licence Ke 0 (0)

How to Display/Copy your AVG licence Number: Run AVG. Click Support in the top right corner. Your AVG License Number is shown in the License information field within this window. Use the copy to clipboard button to take the license number to the clipboard. Then enter the number into the text field using CTRL+V shortcut. […]

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Gather OTL Output 0 (0)

The OldTimer’s List-It utility may prove very useful when investigating unknown infection. Please proceed as follows if you are asked to provide OTL output: Download the OTL utility to your desktop and run it. Select All in the Standard Registry frame and Modules frame. Set File Age to 60 days from the drop-down menu. Click Run Scan and wait for the scan to finish (it will take a […]

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Gather AVG AUTOEXEC Information 0 (0)

Used mostly in case of virus infection, this tool gathers information about currently running processes thus uncovering possible suspicious files. Step-by-step: 1. Download the AVG AUTOEXEC tool from https://www.avgsa.co.za/tools/ 2. Once you run it, it will start gathering info automatically – allow it to finish. 3. 4. Click File, Save to File… 5. Save the “AUTOEXEC.exec” […]

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Uninstall AVG, run removal tool and re-install AVG 0 (0)

Uninstall AVG: To uninstall AVG (all versions) got to the Control Panel and locate the AVG program. In Windows 7: Click Start, Control Panel, Programs and Features. In Windows XP: Click Start, Settings, Control Panel, Add or remove programs. Click on AVG and Click “Uninstall”.  Then follow the onscreen prompts. Run the removal tool: Use AVG […]

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install AVG 2012 (Windows) 0 (0)

To install AVG 2012 on your computer: We have created a detailed video tutorial guiding you step-by-step through the process of installing AVG 2012 Go to the AVG download page for the latest installation file. Click the name of the AVG edition you have purchased. Click the orange Download button. If you are asked, please save the file to your computer. We recommend […]

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Upgrade from AVG 9.0 to AVG 2012 0 (0)

Make sure you have your AVG License on hand before you start with the upgrade, to retrieve your license click here. Download AVG 2012 from here and save the file to your desktop. Download the AVG Removal tool from here and save the file to your desktop. Firstly Uninstall AVG V9.0, go to Start > All Programs > AVG 9.0 […]

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