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Category: Trend Micro for Windows
Fix “Incompatible Software Found” error on Windows (Trend Micro)
You see this error while installing the Trend Micro program: “Incompatible Software Found” Why did this happen? The installer needs to remove a conflicting third-party security software. Why do I need to remove it? Having one or more antivirus programs installed at the same time can cause performance issues and make your computer more exposed […]
Fix “Protection Disabled” error from Trend Micro on Windows
You see this error message after opening your Trend Micro program: Why did this happen? Your computer may have: … conflicting software, potentially unwanted applications or malware installed on your computer. … failed to download and install updates. How do I fix this? Remove incompatible software and other potentially unwanted applications. Temporarily disable the program, then turn it back ON after 5 seconds. Check […]
Fix “Unable to contact Trend Micro” error on Windows
You see this message on your computer: “Unable to contact Trend Micro” Why did this happen? The program cannot connect to the Trend Micro server to get the latest updates. How do I fix this? Restart the program: Right-click the Trend Micro icon in the taskbar notification area, then select Exit.If you cannot see it, click the Show hidden icons […]
Fix “Invalid Serial Number” error on Windows (Trend Micro)
You may see this error message when trying to activate your Trend Micro program: “Invalid Serial Number You have not provided a valid serial number.” Why did this happen? You have entered an incorrect combination or you may have been provided a new one for your subscription. How do I fix this? Retype the Serial […]