This problem can occur if the Internet access to Norton Installer is blocked and it fails to download the updates. Ensure that you have the Internet connectivity on your Mac by opening a website in your browser. If your Internet access is fine, then it may occur due to the restricted access to the Downloads […]
This problem can happen when cache or cookie is preventing the download. To fix this problem, try downloading Norton using a different browser. Download Norton using a different browser Try downloading Norton using a different browser other than the one that you are currently using. Sign in to your account from a different browser and click Download. For […]
Your Norton protection can be installed on a limited number of devices depending on the subscription that you purchased. You have used up your licenses and need to remove a license from an unused device to allow installation on a new device. Follow the instructions to remove a license so that you can install your […]
STEP 1 Uninstall the Norton product Press the Windows + R keys to open the Run dialog box. Type in the following text, and then press Enter.appwiz.cpl In the list of currently installed programs, select the Norton security product, and then click Uninstall or Remove. Follow the on-screen instructions. When the uninstall completes, restart the computer. STEP 2 Download and run the Norton Remove and Reinstall tool […]
If you cannot download or install Norton on your device, select one of the following that best describes your situation: Download or install doesn’t start or complete Your Norton device security installation begins when you run the downloaded file. To locate the downloaded file, do one of the following depending on your browser: For Windows: […]
This problem occurs when there is a temporary system outage or your enrollment is not in a valid state to be enrolled or due to some intermittent errors during enrollment. To fix this, try refreshing your browser or try enrolling again using a different browser. If that doesn’t solve the problem, contact Member Services & Support. […]