STEP 1
Uninstall the Norton product
- Press the + keys to open the Run dialog box.
- Type in the following text, and then press .appwiz.cpl
- In the list of currently installed programs, select the Norton security product, and then click or .
- Follow the on-screen instructions.
- When the uninstall completes, restart the computer.
STEP 2
Download and run the Norton Remove and Reinstall tool
If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.
- Download the Norton Remove and Reinstall tool.Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
- To open the Downloads window in your browser, press the + key.
- Double-click the icon.
- Read the license agreement, and click .
- Click .You may see the button if your Norton product is from your service provider.
- Click or .
- Click .After the computer restarts, follow the on-screen instructions to reinstall your Norton product.
Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team
(Visited 20 times, 1 visits today)