This problem can happen on macOS 10.15.x or earlier if the startup disk is fragmented. To fix this problem, run First Aid on startup disk and then run LiveUpdate. STEP 1: Run First Aid on Startup disk On the Apple menu bar, click Go > Utilities. In the Utilities window, double-click Disk Utility. In the Disk Utility window, in the left-pane, select the […]
Category: Troubleshooting Norton Home
Norton for Android(4)
Norton for IOS(7)
Norton for MAC(13)
Norton for Windows(22)
Fix problem connecting to a network computer (Norton)
These steps are for the current version of Norton. If you have an older version or if you do not know your product version, go to Norton Update Center. Change the trust level of the network computer Start Norton. If you see the My Norton window, next to Device Security, click Open. Click Settings. In the Settings window, click Firewall. In the General Settings tab, under Network […]
Fix problem connecting to the Internet after installing Norton device security for Windows
Internet connectivity problem may occur due to various reasons. It can happen due to a temporary problem from your service provider or a problem in your computer that is caused by the firewall. To fix this problem, we need to identify the exact cause. If you cannot access a specific website but can access other […]
Fix problems opening Norton device security for Windows
Fix problems opening Norton protection on Windows™ PC Having problems opening Norton? Let’s download the Norton Remove & Reinstall tool to try fixing the issue. ! Important Information If you have Norton Family installed, uninstall it before you download the Norton Remove and Reinstall tool. Downloading and running the Norton Remove and Reinstall tool removes […]
Fix problems with Norton after upgrading to Windows 10
Norton will work on Windows 10 as long as you have the latest version installed. To make sure that you have the latest Norton version installed, visit the Norton Update Center. If you have received Norton from your service provider, see how to Install Norton from your service provider. I upgraded to Windows 10 and see a […]
Fix problems opening Norton device security for Mac
If you cannot open Norton Secure VPN on Mac, read: Fix problem with Secure VPN option missing or does not turn on from My Norton dashboard on Mac. To fix this problem, restart your Mac. If the problem persists, remove and reinstall Norton for Mac. STEP 1: Restart your computer Exit all the open applications. Restart […]
Fix message: “Norton product is unable to continue. Please restart your Mac to stay protected…”
STEP 1: Restart your computer Exit all programs. Restart your computer. STEP 2: Run LiveUpdate Start Norton. If you see the My Norton window, next to Device Security, click Open. In the Norton main window, click LiveUpdate. Run LiveUpdate until no further updates are available for Norton. When the LiveUpdate finishes, exit all programs and restart your Mac. If the problem persists, […]
Fix problems adding a user account to Norton Family when connected to a domain
STEP 1: Add the user account to the local user group Press the Windows + R keys to open the Run dialog box. In the Run dialog box, type the following, and then click OK. lusrmgr.msc If the User Account Control prompt appears, click Continue. In the Local Users and Groups management window, in the left pane, click Users. In the right pane, right-click and select New Users. Type […]
Fix message: “Contact with the Norton Family server has failed…” when registering Norton Family
Check the date and time on the computer Press the Windows + R keys to open the Run dialog box. Type in the following text, and then press Enter. timedate.cpl Check that the day, month, and year are correct. If the date is incorrect, change the calendar to the correct day, month, and year. Click Apply, and then click OK. Source : Official Norton […]
Fix problems installing, setting up, or uninstalling Norton Family
Top problems with setting up Norton Family Select one of the following that best describes your situation: Get started with Norton Family I cannot download Norton Family on my device Enable Norton Family browser extension Fix issues with Norton Family for iOS Resolve profile installation issues Things you should do for parental supervision on Android […]