This problem occurs if Norton Secure VPN fails to establish a connection to the VPN server. Make sure that your device is connected to the Internet. If your Internet connection is working, uninstall and reinstall the WAN Miniport drivers and reset the network adapter settings on your Windows computer. If the problem persists, uninstall and […]
Category: Troubleshooting Norton Home
Norton for Android(4)
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Norton for MAC(13)
Norton for Windows(22)
Fix incorrect WiFi or cellular data connection status when running Norton 360 for iOS with Web Protection enabled
When you connect your iOS device to a VPN network, it may not recognize the network status change from Wi-Fi to Cellular data or vice versa in the notification area. This behavior is observed sometimes on iOS generally with any VPN connection, and is not limited to Norton 360 for iOS alone. If you are […]
Fix problem connecting to the Internet from a web-enabled program
These steps are for the current version of the Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center. STEP 1: Modify the Firewall Program Rules Start Norton. If you see the My Norton window, next to Device Security, click Open. Click Settings. In the Settings window, click Firewall. On the Program Control tab, […]
Fix the connectivity problem if you cannot connect even after disabling Norton
To fix this problem, uninstall and reinstall Norton. STEP 1: Uninstall Norton Press the Windows + R to open the Run dialog box. Type in the following text, and then press Enter. appwiz.cpl In the list of currently installed programs, select Norton, and then click Remove or Uninstall. Follow the on-screen instructions. When the uninstall completes, restart the computer. After you restart the computer, check […]
Fix the connectivity problem if you can connect to the Internet only after disabling Norton
To fix the connectivity problem, reset the Norton Firewall rules. Reset the Firewall rules Start Norton. If you see the My Norton window, next to Device Security, click Open. Click Settings. In the Settings window, click Firewall. On the General Settings tab, next to Firewall Reset, click Reset. In the confirmation window, click Yes. Click Apply, and then click Close. Source : Official Norton Brand Editor by : BEST Antivirus […]
Fix problems accessing a specific website (Norton)
STEP 1: Run LiveUpdate Start Norton. If you see the My Norton window, next to Device Security, click Open. In the main window, double-click Security, and then click LiveUpdate. When Norton LiveUpdate is finished, click OK. Run LiveUpdate until you see the message, “Your Norton product has the latest protection updates.” Exit all programs, and restart the computer. STEP 2: Run Full […]
Fix problem with repeated Application Blocking alerts for an application from Norton for Mac
The Application Blocking feature lets you configure the firewall rules for the different applications on your Mac. Based on these settings, Norton Firewall allows or blocks the Internet access for the applications on your Mac. The Application Blocking alert appears when a new application that is not configured in Application Blocking settings, tries to access […]
Fix problem with repeated Connection Blocking alerts from Norton for Mac
The Connection Blocking window lets you specify the applications, ports, services, and IP addresses that can connect to and from your Mac. Based on the access settings that you specify, the firewall allows or blocks any attempt to connect using the application, service, or from the IP address. When an application or service tries to […]
Fix message: “An unknown service (port xxxx) is starting on your Mac” when an application connects to the Internet (Norton)
Connection Blocking in Norton Security lets you control the applications, ports, services, and IP addresses that can connect to and out of your Mac. Based on the access settings that you specify, the firewall allows or blocks any attempt to connect using the application, service, or from the IP address. When Norton detects a new […]
Fix message: “Warning: Update Now!” or “Free update to Mojave Support” or “Update to stay protected” (Norton)
If your Norton for Mac subscription is eligible for a free upgrade, Norton displays an upgrade alert that may vary depending on the version of your Norton. To upgrade your Norton select one of the following: If you do not know the version of Norton that you have installed on your Mac, see Find the version […]