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Category: Norton for MAC
Fix problem with repeated Application Blocking alerts for an application from Norton for Mac
The Application Blocking feature lets you configure the firewall rules for the different applications on your Mac. Based on these settings, Norton Firewall allows or blocks the Internet access for the applications on your Mac. The Application Blocking alert appears when a new application that is not configured in Application Blocking settings, tries to access […]
Fix problem with repeated Connection Blocking alerts from Norton for Mac
The Connection Blocking window lets you specify the applications, ports, services, and IP addresses that can connect to and from your Mac. Based on the access settings that you specify, the firewall allows or blocks any attempt to connect using the application, service, or from the IP address. When an application or service tries to […]
Fix message: “An unknown service (port xxxx) is starting on your Mac” when an application connects to the Internet (Norton)
Connection Blocking in Norton Security lets you control the applications, ports, services, and IP addresses that can connect to and out of your Mac. Based on the access settings that you specify, the firewall allows or blocks any attempt to connect using the application, service, or from the IP address. When Norton detects a new […]
Fix message: “Warning: Update Now!” or “Free update to Mojave Support” or “Update to stay protected” (Norton)
If your Norton for Mac subscription is eligible for a free upgrade, Norton displays an upgrade alert that may vary depending on the version of your Norton. To upgrade your Norton select one of the following: If you do not know the version of Norton that you have installed on your Mac, see Find the version […]
Fix message: “At Risk: Your Vulnerability Protection definitions are not up-to-date. Your Mac may be at risk.” (Norton)
This problem can happen on macOS 10.15.x or earlier if the startup disk is fragmented. To fix this problem, run First Aid on startup disk and then run LiveUpdate. STEP 1: Run First Aid on Startup disk On the Apple menu bar, click Go > Utilities. In the Utilities window, double-click Disk Utility. In the Disk Utility window, in the left-pane, select the […]
Fix message: “Norton product is unable to continue. Please restart your Mac to stay protected…”
STEP 1: Restart your computer Exit all programs. Restart your computer. STEP 2: Run LiveUpdate Start Norton. If you see the My Norton window, next to Device Security, click Open. In the Norton main window, click LiveUpdate. Run LiveUpdate until no further updates are available for Norton. When the LiveUpdate finishes, exit all programs and restart your Mac. If the problem persists, […]
Fix problems installing Norton device security after migrating from Comcast
If you have problems installing Norton device security after migrating from Comcast, you need to remove the older version and install the newer version of Norton device security. Depending on your operating system, do one of the following: Windows Download and run the Norton Remove and Reinstall in Advanced mode to remove Norton device security. […]
Fix message: “We have detected an incompatible version of Norton product. Please uninstall the existing version…” on Mac
To fix this problem, uninstall and then reinstall your Norton product. STEP 1: Uninstall Norton device security Before you follow the below steps, ensure that you close your Norton application, if it is already opened. On your Mac, click the Finder icon in the dock, and then click Applications in the left pane under Favorites section. Find the Norton application icon and […]
Fix message: “Incompatible Software: This version of Norton product is not compatible with this version of macOS”
To fix this problem, uninstall Norton, and then download and install the latest version of Norton. STEP 1: Uninstall Norton On your Mac, click the Finder icon in the dock, and then click Applications in the left pane under Favorites section. Find the Norton application icon, and drag it to the Trash or Bin. Click Continue. When prompted, type your administrator account […]