Norton for Home Run custom tasks (Norton) Turn on or turn off automatic tasks (Norton) Turn Idle Time Optimizer on (Norton) Schedule security and performance scans (Norton) Learn more about Intrusion Signatures (Norton) Configure Intrusion Prevention settings (Norton) Permanently block a computer that has been blocked by AutoBlock (Norton) Unblock computers that are blocked by […]
This problem can happen due to a failed update. Restart the computer to resolve this problem. If you still cannot run a scan, you need to uninstall and reinstall Norton using the Norton Removal and Reinstall tool. STEP 1: Restart the computer Exit all programs. Restart the computer. If the problem persists, go to Step […]
This error can occur if some of the networking services that are required to run Secure VPN are not running. To fix this problem, start the following services: IKE and AuthIP IPsec Keying Modules Base Filtering Engine STEP 1: Start VPN related networking services Press the Windows + R keys to open the Run dialog box. Type in the following text, […]
Norton Secure VPN needs access to UDP ports 500 and 4500 to connect to the VPN servers. You may see this error if the Internet traffic on these ports is blocked due to one of the following reasons: A software firewall that is installed on the device Your network router Your Internet service provider blocking […]
To fix this problem, uninstall and reinstall WAN Miniport drivers. STEP 1: Uninstall and reinstall WAN Miniport drivers Press the Windows + R keys to open the Run dialog box. Type in the following text, and then press Enter. devmgmt.msc In the Device Manager window, double-click Network adapters to expand it. Under Network adapters, double click WAN Miniport drivers (IKEv2) to open driver properties. If you cannot find WAN […]
To fix this issue, check the root certificates that are installed with Norton Secure VPN. If you find multiple entries of Surf Easy, delete the old certificates. Check the root certificates for Secure VPN Press the Windows + R keys to open the Run dialog box. Type the following text, and then press Enter. certlm.msc Expand the Personal folder and then click Certificates. In the […]
This problem occurs if Norton Secure VPN fails to establish a connection to the VPN server. Make sure that your device is connected to the Internet. If your Internet connection is working, uninstall and reinstall the WAN Miniport drivers and reset the network adapter settings on your Windows computer. If the problem persists, uninstall and […]
These steps are for the current version of Norton. If you have an older version or if you do not know your product version, go to Norton Update Center. Change the trust level of the network computer Start Norton. If you see the My Norton window, next to Device Security, click Open. Click Settings. In the Settings window, click Firewall. In the General Settings tab, under Network […]
Internet connectivity problem may occur due to various reasons. It can happen due to a temporary problem from your service provider or a problem in your computer that is caused by the firewall. To fix this problem, we need to identify the exact cause. If you cannot access a specific website but can access other […]
Fix problems opening Norton protection on Windows™ PC Having problems opening Norton? Let’s download the Norton Remove & Reinstall tool to try fixing the issue. ! Important Information If you have Norton Family installed, uninstall it before you download the Norton Remove and Reinstall tool. Downloading and running the Norton Remove and Reinstall tool removes […]