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Category: Norton for IOS
Fix problem with incomplete Wi-Fi scan in Norton 360 for iOS
If your Wi-Fi network is not connected to the Internet, Norton cannot complete a Wi-Fi scan. To fix this, make sure that the Wi-Fi network is connected to the Internet, and then run Wi-Fi Scan again. Source : Official Norton Brand Editor by : BEST Antivirus KBS Team
Fix incorrect WiFi or cellular data connection status when running Norton 360 for iOS with Web Protection enabled
When you connect your iOS device to a VPN network, it may not recognize the network status change from Wi-Fi to Cellular data or vice versa in the notification area. This behavior is observed sometimes on iOS generally with any VPN connection, and is not limited to Norton 360 for iOS alone. If you are […]
Fix common problems with Norton Family on your iOS device
Norton Family lets your kids enjoy the web safely on their iOS device while keeping you informed on their activities so that you can guide them whenever needed. Following are some of the common problems that related to Norton Family for iOS and troubleshooting steps to fix them. Installed apps disappear on my child’s iOS […]
Fix profile installation issues (Norton)
Use the information below to resolve issues that you may notice while installing a profile on your child’s device. You see this message if another MDM profile is already installed on the device. Follow these steps to remove the existing one and add NortonLifelock’s profile. Open Settings app. Tap General > tap Device Management or Profile > Management Profile. Tap the existing profile and […]
Fix problems installing Norton device security after migrating from Comcast
If you have problems installing Norton device security after migrating from Comcast, you need to remove the older version and install the newer version of Norton device security. Depending on your operating system, do one of the following: Windows Download and run the Norton Remove and Reinstall in Advanced mode to remove Norton device security. […]
Fix error: “Incorrect vault password”
To access your online vault, you must first sign in to your Norton account, and then log on to your Norton Password Manager vault. The Norton account password is different from the Norton Password Manager vault password. Your Norton account password identifies you and your individual online vault. It also gives you access to other […]