McAfee for Home McAfee Mobile Security: Common Questions You are unable to export your True Key profile data (McAfee) McAfee Security – Common Questions Changes to authentication methods in True Key (June 2019) (McAfee) Feature comparison between True Key app and the True Key extension (McAfee) How to export your True Key data (McAfee) “System […]
Problem When you try to install your McAfee security software such as LiveSafe or Total Protection on macOS versions up to 10.15 (macOS Catalina), the installation might fail with the following message: System Extension Blocked A program tried to load new extensions signed by McAfee, inc. If you want to enable these extensions, go to the Security & Privacy System Preference […]
Summary This article explains how to resolve common warning messages. These messages appear on your Mac when you run a 32-bit McAfee software component for the first time. Problem You might see one of the following warning messages: When you install the product on macOS 10.13.x (High Sierra), 10.14.x (Mojave), or 10.15.x (Catalina), the operating system shows the following System Extension Warning message: When […]
Summary Apple released macOS Catalina 10.15.4 in March 2020, and provided the 10.15.5, 10.15.6, and 10.15.7 updates in the subsequent months. When these versions of macOS detect apps that use ‘legacy’ system extensions, they produce the following informational message: Legacy System Extension. Existing software on your system loaded a system extension signed by “McAfee, Inc.” which will be incompatible with a […]
Problem Your installation of a McAfee Windows security product, such as LiveSafe or Total Protection, failed with the following message: No Internet connection Solution Step 1: Check internet connection If you see this message, confirm that you have a working internet connection on the PC. You can check the connection by trying to open different websites. Step […]
Summary This video shows how to use the McAfee Pre-Install tool to fix Error 0 conditions: To view and subscribe to more videos, visit the official McAfee YouTube channel. Problem When you try to install a McAfee Windows security product, the installation fails and the installer displays a red banner with either of the following error messages: Unable […]
Summary You might see a problem when you try to download or install a McAfee product to your Windows PC. To fix this problem, click the triangle next to the option below that best matches your problem: NOTE: McAfee recommends that you also review the minimum system requirements article: TS102471 – Minimum System Requirements for McAfee Security […]
Summary Use this article if: You think that your email addresses, passwords, or other personal information is on the dark web You think that your personal information has been stolen, breached, or used illegally You want to learn how to fix these breaches More resources: To learn more about our new personal protection apps and […]
Summary The new McAfee Security apps are our privacy and identity protection products that provide always-on and up-to-date protection for your personal data and privacy. Errors that you might see while setting up or using Identity Monitoring are shown below. If you see any of these errors, use the simple troubleshooting steps in the table below: Error […]
Problem When you try to sign into True Key, you see the following message: Hmm, not able to connect There seems to be a problem connecting to the True Key servers. Try again, or sign in offline using your Master Password. The message looks like this: NOTE: If you are using two-factor authentication with True Key, you are not able […]