Call Protection extension error in Malwarebytes on iOS (Troubleshoot) 0 (0)

Malwarebytes Premium on iOS offers Call Protection to alert you of any potential scam callers. If you receive an Error Enabling Extension message, or do not see the Malwarebytes button under the Call Blocking & Identification menu of your iPhone’s Settings, follow the troubleshooting steps below to fix the error and enable Call Protection. Close and reopen iOS Settings app […]

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Android OS disabling Malwarebytes Safe Browsing Scanner 0 (0)

As a security measure, Android devices may temporarily disable the Accessibility settings to save power, or to update an app. Accessibility must remain enabled so Malwarebytes Safe Browsing Scanner can function properly. You can prevent Accessibility from disabling Safe Browsing Scanner by toggling off the Battery optimization setting for Malwarebytes. Disabling Battery optimization keeps Safe […]

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Fix Malwarebytes for Android device issues 0 (0)

After installing Malwarebytes on Android or Chromebook, you may notice ‘See ignored issues” and “Fix issues” messages on the app’s Dashboard. Each of these messages details issues identified by Malwarebytes on your device. Depending on the amount of messages, you may need to scroll down to view all of them. These issue messages are color […]

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Troubleshoot Malwarebytes and macOS Mojave’s TCC 0 (0)

There are some issues with Malwarebytes for Mac and macOS Mojave (10.14), due to a Mac feature called TCC. This article explains TCC, what the issues are, and how to work around them. TCC meaning TCC is a Mojave feature that controls access to certain user data and stands for Transparency, Consent, and Control. TCC […]

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Remove unwanted profiles on Mac device (Malwarebytes Troubleshoot) 0 (0)

Many different kinds of malware can make changes to the Mac system that Malwarebytes cannot fix, such as malicious changes to browser settings, and the addition of malicious system profiles. Malwarebytes can remove malware responsible, but it cannot fix changes made to the system. You may need to check your system preferences to ensure your […]

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Leftover Malwarebytes file in StagedExtensions folder (Troubleshoot) 0 (0)

On macOS, you may notice a file located at one of the following file paths: /Library/StagedExtensions/com.malwarebytes.mbam.rtprotection.kext /Library/StagedExtensions/Library/Application Support/Malwarebytes/MBAM/Kext/MB_MBAM_Protection.kext The file above is not removed from your macOS after uninstalling Malwarebytes for Mac. Cause macOS copies files into the StagedExtensions folder. The macOS technology System Integrity Protection (SIP) protects the StagedExtensions folder and its contents from […]

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