NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Sometimes the support agent will request Managed Client logs to look into the issue further. You can collect all […]
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Malwarebytes Management Console (MBMC) is a local server application included with Malwarebytes Endpoint Security. The Malwarebytes Management Console is […]
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. To view the logs generated by the Management Console you will need to run the Collect System Information tool. […]
In certain scenarios, the Malwarebytes Portable Scanner in the Malwarebytes Toolset may present the following message: Restart Required – Please restart the computer to finish the malware removal process. This occurs when the Malwarebytes Toolset has detected an existing Scheduled Task to perform a post-reboot malware removal. This can happen if any of the following […]
From the Support Cases screen in Malwarebytes OneView, you can create a case for Malwarebytes Support. This article explains how to create a Support case. From the sidebar, go to Support Cases. In the top-right, click the plus sign ( + ). Fill out the required information: Subject: A short subject line, like in an email. This is an easy way […]
Some websites may be blocked by Malwarebytes Anti-Exploit while using Internet Explorer because these sites use are using the deprecated Microsoft VBScripting engine. As a workaround, you can disable this detection technique in Anti-Exploit. See the steps below. Disable Internet Explorer VB Scripting in Malwarebytes Anti-Exploit Launch Anti-Exploit. Click Settings > Advanced Settings. Select the Application Hardening tab. For the […]
Malwarebytes AdwCleaner version 8.0 and later no longer supports Windows XP and Vista. Version 8.0 only works on Windows 7, Windows 8, Windows 8.1, and Windows 10 machines. Versions before 8.0 may still work on a Windows XP or Vista machine. If you have a Windows XP or Vista operating system, you may download an […]
While Malwarebytes Privacy is enabled, some websites, services, or applications may incorrectly indicate your device’s location. For example, you may select a server location in a major US city, but a website may indicate your location as being in another country. This issue could be caused by: Another VPN service running simultaneously with Malwarebytes Privacy. […]
A WebRTC leak is a web browser vulnerability which can expose your real IP address even when you are running a VPN service. To stop the vulnerability, do one of the following: Install browser add-ons or extensions that disable WebRTC. Configure your browser settings to prevent WebRTC exposure. Source : Official Malwarebytes Brand Editor by […]
If you are unable to access a site, like a video streaming service, the site may prohibit you from viewing their content while running a Virtual Private Network (VPN). Malwarebytes Privacy is a VPN that secures your online activity. Temporarily toggle Malwarebytes Privacy OFF to access the site. Source : Official Malwarebytes Brand Editor by […]