If you experience any installation issues: Ensure your PC meets the minimum system requirements and your Windows is up-to-date. MINIMUM SYSTEM REQUIREMENTS: Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP 1 with Convenient Rollup Update or later, any Edition (32 or 64-bit) Windows fully compatible […]
If you experience any installation issues: Ensure your PC meets the minimum system requirements and your Windows is up-to-date. MINIMUM SYSTEM REQUIREMENTS: Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP2 or later, any Edition (32 or 64-bit) Windows fully compatible PC with Intel Pentium 4 / […]
AVG Secure VPN is a virtual private network that secures your internet connection using an encrypted tunnel to disguise your real location. AVG Secure VPN is a paid product that requires a subscription to use. This article explains how to install the application and then either start a free-trial period, purchase a subscription, or activate an […]
Activation issues If you experience activation issues using an activation code: Ensure you have correctly entered your activation code, including hyphens. Use our webform or your AVG Account to retrieve a copy of your activation code, then try activating the subscription again. If activation using your activation code still doesn’t work, try following the instructions to activate using your AVG Account. […]
Use an alternative administrative account You may be able to authorize installation of AVG software by entering credentials for an alternative user account with administrative privileges. When the User Account Control dialog appears, click More choices to see a list of administrative accounts on your PC and select an alternative account. If you only have 1 account with administrative […]
Instructions EternalBlue is a vulnerability on Windows systems with outdated versions of the Windows File and Printer Sharing service (SMB). We recommend you install the MS17-010 security update from Microsoft to resolve this vulnerability. This protects your PC from the DoublePulsar attack used by the infamous WannaCry ransomware and other threats. To install the MS17-010 security update, follow […]
On some PCs when installing AVG you get the message: MSI engine failed to install product This points towards a problem with the Microsoft Installer on your PC. You can try the following steps to resolve the issue: Step 1: Install the latest version of the MSI Installer: http://www.microsoft.com/en-us/download/details.aspx?id=8483 Step 2: Start the Windows Installer service […]
When the licence of a Workstation or Server connected to AVG Admin Console has expired, the renewed license number cannot be updated via the AVG Admin Console. To assist, we have created a utility called “avgsetlic” (AVG Set License). The avgsetlic2013 utility can be downloaded from here: avgsetlic2013.zip The avgsetlic2016 utility can be downloaded from here: avgsetlicx.zip […]
Instructions If you cannot log in during the remote installation, the problem could be caused by insufficient access rights on target PC. For the remote installation of AVG it is required that target PC’s local administrator’s account is used, in domain networks it is recommended to use domain administrator account. Please note that the account […]