If you experience any installation issues: Ensure your PC meets the minimum system requirements and your Windows is up-to-date. MINIMUM SYSTEM REQUIREMENTS: Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP 1 with Convenient Rollup Update or later, any Edition (32 or 64-bit) Windows fully compatible […]
Category: Troubleshooting AVG
Fix installing AVG Internet Security (MAC)
Troubleshooting If you experience any installation issues: Ensure your Mac meets the minimum system requirements: MINIMUM SYSTEM REQUIREMENTS: Apple macOS 11.x (Big Sur), Apple macOS 10.15.x (Catalina), Apple macOS 10.14.x (Mojave), Apple macOS 10.13.x (High Sierra), Apple macOS 10.12.x (Sierra), Apple Mac OS X 10.11.x (El Capitan), Apple Mac OS X 10.10.x (Yosemite) Intel based Mac with 64-bit processor 512 MB RAM or above (1 GB RAM or higher preferred) 750 MB free space on the […]
Fix installing AVG Internet Security (Windows PC)
If you experience any installation issues: Ensure your PC meets the minimum system requirements and your Windows is up-to-date. MINIMUM SYSTEM REQUIREMENTS: Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP2 or later, any Edition (32 or 64-bit) Windows fully compatible PC with Intel Pentium 4 / […]
Fix installing AVG AntiVirus (MAC)
If you experience any installation issues: Ensure your Mac meets the minimum system requirements: MINIMUM SYSTEM REQUIREMENTS: Apple macOS 11.x (Big Sur), Apple macOS 10.15.x (Catalina), Apple macOS 10.14.x (Mojave), Apple macOS 10.13.x (High Sierra), Apple macOS 10.12.x (Sierra), Apple Mac OS X 10.11.x (El Capitan), Apple Mac OS X 10.10.x (Yosemite) Intel based Mac with 64-bit processor 512 MB RAM or above (1 GB RAM or higher preferred) 750 MB free space on the hard […]
Fix installing AVG AntiVirus (Android)
If you experience any installation issues, ensure your Android device meets the minimum system requirements. MINIMUM SYSTEM REQUIREMENTS: Google Android 5.0 (Lollipop, API 21) or later Internet connection to download, activate, and maintain app updates Source : Official AVG Brand Editor by : BEST Antivirus KBS Team
Fix activating a paid version of AVG Cleaner on Android
Fix activate subscription by Google Play If you experience any issues restoring your subscription from Google Play Store, refer to the following article: Troubleshooting activation issues in AVG products If the issue persists, contact AVG Support. Fix activate subscription by Activation Code If you experience any activation issues using an activation code: Ensure you have correctly entered your […]
Fix installing AVG Secure VPN
AVG Secure VPN is a virtual private network that secures your internet connection using an encrypted tunnel to disguise your real location. AVG Secure VPN is a paid product that requires a subscription to use. This article explains how to install the application and then either start a free-trial period, purchase a subscription, or activate an […]
Fix activating AVG Secure VPN
Activation issues If you experience activation issues using an activation code: Ensure you have correctly entered your activation code, including hyphens. Use our webform or your AVG Account to retrieve a copy of your activation code, then try activating the subscription again. If activation using your activation code still doesn’t work, try following the instructions to activate using your AVG Account. […]
Fix installing AVG Cleaner on Android
If you experience any installation issues: Ensure your Android device meets the minimum system requirements and your operating system is up to date. MINIMUM SYSTEM REQUIREMENTS: Google Android 6.0 (Marshmallow, API 23) or higher. Internet connection to download, activate, and maintain app updates. Restart your device and try to install AVG Cleaner again by following the instructions in this […]
Fix cannot access an administrative account (Windows 7/8/10)
Use an alternative administrative account You may be able to authorize installation of AVG software by entering credentials for an alternative user account with administrative privileges. When the User Account Control dialog appears, click More choices to see a list of administrative accounts on your PC and select an alternative account. If you only have 1 account with administrative […]