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Troubleshooting

If you experience any installation issues:

Ensure your Mac meets the minimum system requirements:

MINIMUM SYSTEM REQUIREMENTS:

  • Apple macOS 11.x (Big Sur), Apple macOS 10.15.x (Catalina), Apple macOS 10.14.x (Mojave), Apple macOS 10.13.x (High Sierra), Apple macOS 10.12.x (Sierra), Apple Mac OS X 10.11.x (El Capitan), Apple Mac OS X 10.10.x (Yosemite)
  • Intel based Mac with 64-bit processor
  • 512 MB RAM or above (1 GB RAM or higher preferred)
  • 750 MB free space on the hard disk
  • Internet connection to download, activate, and maintain application updates and antivirus database
  • Optimally standard screen resolution no less than 1024 x 768 pixels

Uninstall any previous antivirus software from your Mac. For instructions, refer to the following article:

Restart your Mac, then try to  install AVG Internet Security again by following the exact steps in this article.

If the issue persists, contact AVG Support.

Source : Official AVG Brand
Editor by : BEST Antivirus KBS Team

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