This section gives you information about the recovery code for the master password and why it is so important.
Important: We strongly recommend that, as a final step when taking the app into use, you create a recovery code for your ID PROTECTION master password.
The master password recovery code is a unique and personal code that is the only way of regaining access to the app, should you forget your master password. F-Secure cannot restore any master passwords, as this would mean accessing your master password, which could be considered a security risk.
It is strongly encrypted and can only be decrypted on one of your connected devices. This means that it cannot be decrypted on any other user device.
There are a few important things to note about the recovery code:
- Every time you change your master password, you need to create a new recovery code.
- You always need the latest recovery code to regain access to the app.
- If you connect new devices, the app may ask you to create a new recovery code. If this is the case, make sure you create a new recovery code, as the old code will not work anymore.
- We recommend saving the recovery code as an image and print a copy for safekeeping. The recovery code printout should not be stored in the same location as your device.