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If you receive the following error message during a new installation, the remains of an older version will prevent the installation.

avira_installation_cannot_be_removed_en.png

To fix this, please run the following tool.

  1. Download and run this Microsoft tool.
  2. Select The uninstallation will be executed.
  3. Select Avira and/or Launcher.
  4. Confirm the uninstallation.
  5. Restart your computer once the tool has been executed.

Following that, you should then be able to install your new version.

Source : Official Avira Brand
Editor by : BEST Antivirus KBS Team

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