Where can I find the report protocol on Dr.Web for window’s operation, and how can I submit it for analysis?

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  • Right-click on the spider icon in the system tray, and select Tools — Support — Report for technical support — Generate report. After clicking this button, the report file will be generated automatically and you will be prompted to choose a location to save it to. The archive, in addition to the report files, will also include information about your PC, which is necessary for an accurate system diagnosis. Remember the location where you saved the archive. Attach the archive to the email and send it to Doctor Web’s technical support service via the form available in the Subscription Control Center (SCC).

Source : Official Dr.Web Brand
Editor by : BEST Antivirus KBS Team

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