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K7 Mobile Security will report Device is not secure in the Dashboard in case:

  • The Virus Definition is not up to date – Execute the Malware update definitions through Update option.
  • The product is not activated/wp-signup.phped – wp-signup.php/activate the product using valid credentials.
  • A Malware is found – K7 Mobile Security has identified a Malware and is waiting for your consent to whitelist/blacklist.
  • If Malware protection is turned off – Enable the feature by clicking/tapping Malware protection button in the Dashboard.
  • If Web protection is turned off – Enable this feature by clicking/taping Web Protection button in the Dashboard.

Note: In case of same issue or required assistance, you may raise ticket at Submit a Ticket. So our Technical Support Team can assist you to resolve your query.

Source : Official K7 Computing Brand
Editor by : BEST Antivirus KBS Team

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