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Causes

  • Your keyboard layout is switched to a different language.
  • An application that automatically switches a keyboard layout (e.g. Punto Switcher) is installed on your computer.

Solution

  • Make sure you enter the correct characters. Try entering the code again.
  • Quit the applications that may switch your keyboard layout. Try entering the code again.
  • Type the code in the text editor, e.g. Notepad. Copy the code into the field.

If the application has accepted your activation code but an error occurs, try to find a solution in the Activation errors section.

 

What to do if the issue persists

If the the key is still not accepted, contact Kaspersky technical support by choosing the topic and filling out the form.

Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team

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