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If the infection on your computer blocks actions of a Kaspersky application or does not allow installation of a Kaspersky application, try doing the following:

  1. Use one of the following Kaspersky free tools to disinfect your computer:
  2. Boot your computer in Safe Mode to disinfect or delete the infected objects.
  3. Send the infected file to analysis through OpenTip.
If the error persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form.
Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team

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