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Follow these steps to ensure that your on-site installation of Elements Vulnerability Management is working correctly.

    1. Make sure that you can log in to the Elements Security Center through a browser.
    2. Test the SMTP settings:
      1. Open the Users tab.
      2. When creating the user, enable the Send invitation e-mail option.

This should trigger an email that is sent to the user with instructions on how to log in. If this does not work:

    1. Check the Windows Event logs and SMTP logs.
    2. In Windows Services, find Karhu.Scheduler. Make sure that it is running and that the user account used is correct.
    3. Check the SMTP settings stored in the MS SQL database using the following command:

SELECT * FROM [radar].[dbo].[KarhuConfiguration] WHERE KeyName LIKE ‘%SMTP%’

  1. Test the network connectivity from the Elements Vulnerability Management server to the SMTP server.
  1. Run test scans for each scanning engine to ensure that the Elements Security Center has a connection to the scan nodes and that the scan results are delivered back to the Elements Security Center.

Source : Official F-Secure Brand
Editor by : BEST Antivirus KBS Team

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