1. Verify that the Windows Service F-Secure Radar Agent is installed and running.

You can use the Task Manager or Windows Services to verify if the service is running.

    1. Open Radar Scan Node – Control Center and verify that the Scan Node Agent is active.

The Scan Node Agent should be activated within a few minutes after it is first run.

    1. Verify that the scanning engines and plugins can be downloaded.

After the installation, wait 5-10 minutes for the Radar.Scan.Daemon to download all the binaries. Once completed, you should see the following folders:

  • [drive]:\Program Files (x86)\F-Secure\RadarScanAgent\binaries_ds
  • [drive]:\Program Files (x86)\F-Secure\RadarScanAgent\binaries_ws
  • [drive]:\Program Files (x86)\F-Secure\RadarScanAgent\binaries_ss

Note: If a scan engine module is deactivated, its binaries will not be downloaded.

    1. Verify that the scan node can connect to the Elements Security Center:
        1. Log in to the F-Secure Elements Security Center.
        2. Go to the Scan nodes page.

      It should always be less than 1 minute since the scan node attempted to connect to the Elements Security Center. If Last seen is longer, see the troubleshooting section.

    2. Review the log files in [drive]:\Program Files (x86)\F-Secure\RadarScanAgent\logs for other errors.
    3. Run a few test scans.

For example:

  1. Run a Discovery Scan using the Host Discovery mode.
  2. Run a System Scan with a limited port range (e.g. TCP/80,443).
  3. Run a Web Scan with Run attacks disabled.

Source : Official F-Secure Brand
Editor by : BEST Antivirus KBS Team

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