Problem
Your McAfee software is installed, but the McAfee icon is missing from your Windows desktop.
Solution
When you install McAfee software on your Windows computer, a McAfee icon is normally placed on your desktop. If the icon is not there, it might have been deleted by mistake, or might never have been placed on the desktop.
Source : Official McAfee Brand
Virtual Assistant
To get the McAfee icon back on your desktop, use our Virtual Assistant or follow the manual steps below.
NOTE: Click the link above to wake up our Virtual Assistant on the bottom right of your screen. Then, simply follow the prompts to get the help that you need.
Manual steps:
Look for the McAfee icon in your Start menu
- Open the Start menu, and look for the McAfee icon. If you can’t see it:
- Click All apps and look through the list.
- If McAfee is in the list, drag it from the Start menu to your desktop to create a shortcut.
- Double-click the McAfee icon on your desktop and confirm that it works.
If you still have a problem, perform the following steps.
- Check that McAfee is installed on your computer
- Do one of the following:
- Open the Start menu, then open Control Panel, Programs and Features.
- Click Start, Search, type Programs and Features, and click Go).
- Verify to confirm that McAfee is in the installed programs list.
- If McAfee is not installed, download and install your McAfee software. Follow the steps in article TS100342 – How to download and install McAfee consumer products.
- If McAfee is installed:
- Open Windows Explorer and browse to C:\Program Files\Common Files\McAfee\Platform.
- Right-click McUICnt.exe and click Create Shortcut.
- When Windows asks if you want to create a shortcut on your desktop, click Yes.
- Double-click the McAfee icon on your desktop and confirm that it works.
Source : Official McAfee Brand
Editor by : BEST Antivirus KBS Team
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