To check if your subscription is eligible to protect other devices, see our Feature Comparison Knowledge Article. Protect a Windows computer Protect a Mac computer Protect an Android phone or tablet Protect an iPhone or an iPad Source : Official Trend Micro Brand Editor by : BEST Antivirus KBS Team
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Is my program set to Auto Renew? ( Trend Micro )
By default, Trend Micro products are set to Auto Renew when you purchase them online. Go to https://account.trendmicro.com/. Type your email address and password, then click Sign In. Under the Licenses tab, check the button under Expiration Date: If it says Stop Auto Renew, it means your subscription is enrolled on Auto Renew. Related Info What is Auto Renew? Source : […]
How to turn OFF Auto Renew ( Trend Micro )
Know how to cancel or unsubscribe to a Trend Micro Auto Renew subscription. Go to https://account.trendmicro.com/. Type your email address and password, then click Sign In. Under the Licenses tab, click the Stop Auto Renew button under Expiration Date. If, instead, you see a Renew Now button, it means Auto Renew is already turned OFF so you do not need to do anything. You will need to renew manually before […]
How to update credit card details and billing address ( Trend Micro )
Talk to a Trend Micro Support Representative to keep your credit card details and billing information up-to-date. You can also renew manually in advance to wp-signup.php a new credit card. Source : Official Trend Micro Brand Editor by : BEST Antivirus KBS Team
How to renew manually (Trend Micro)
Renew your subscription at any time to ensure continued device protection. Go to https://account.trendmicro.com/. Type your email address and password, then click Sign In. Click the Renew button next to the program you wish to renew. Once directed to the Trend Micro Online Store, complete your purchase. Your subscription will extend once the order is confirmed. It may take […]
Where to check Auto Renew date
Auto Renew ensures your devices have continued protection so you will not have to do it manually. Go to https://account.trendmicro.com/. Type your email address and password, then click Sign In. Under the Licenses tab, look for the Expiration Date. The Auto Renew Date is five (5) days before the expiry date. We also send a subscription expiry email reminder two (2) weeks before it ends. Related […]
How to refund your Trend Micro product
All Trend Micro Security products have an unconditional 30-day money back satisfaction guarantee. You may return these products to Trend Micro for any reason within this timeframe and receive a full refund of the purchase price less shipping and handling fees. Please allow six weeks for refund requests to be processed. Online Purchases If you […]
How to change your Trend Micro Account password
Learn how to update your Trend Micro Account password after registration. Go to https://account.trendmicro.com/mylogin. Type your email address an password, then click Sign In. Click the Profile tab. Click the Change Password button. Type your new password in the New Password field. Retype your new password in the Confirm New Password field. Click Save. You will be signed out to update your account. Click OK. Log in […]
How to set up Two-Factor Authentication (Trend Micro Account)
What is Two-Factor Authentication? Two-Factor Authentication is a security feature that adds another layer of security to access your Trend Micro Account. When enabled, a confirmation code will be required to enter when signing in to your Trend Micro account and it will be sent via authenticator app, SMS, or email. Confirmation codes change every […]
Where to find Trend Micro Security for Windows subscription information
This article shows how you can access your Trend Micro Security Subscription Information to: View the following information: Protection remaining (in days) Software name Expiration Date Email Address Computer Name (available in paid version only) Location (available in paid version only) Serial Number (available in paid version only) Buy a new subscription Purchase a renewal […]