If you have an unrecognized charge on your card from TotalAV and feel that you didn’t make this payment, rest assured, we are more than happy to refund it back to you and investigate how it could have occurred. Please email [email protected] and we will investigate the charge. Before contacting us just double-check with members of your […]
Articles Tagged: TotalAV for macOS
How Can I Unsubscribe From Your Emails? (TotalAV)
If you no longer wish to receive marketing emails from TotalAV you can easily unsubscribe from our mailing list. Note: You will still receive messages about billing and your subscription. Click Here Enter your Email Address Click Unsubscribe From Emails Once you have unsubscribed to our marketing emails, please allow 24 – 48 hours for you to be […]
I’ve Forgotten My Password? (TotalAV)
If you have forgotten your password, you can reset it easily using these steps: Click Here Enter your Email Address Click Request Link Go to your Email Inbox Note – If you have not received an email, please check your Junk Box. Click The Link in Your Email Enter and Confirm your New Password Click Reset You have now successfully changed your TotalAV Password. Source : Official […]
How Do I Change My Password? (TotalAV)
If you would like to change your password, you can do so within your TotalAV account. Login Into Your Account Click Here Enter your Current Password Enter your New Password Confirm your New Password Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
Where are my paid features? (TotalAV)
You may have downloaded the free version of TotalAV even though you have a paid subscription. As it is the free version of TotalAV you will not have access to your premium features. If you have a paid account, to access your premium features, you simply have to log in. To log in and activate your […]
How to logout and log in again (TotalAV)
Windows Open the TotalAV Application Click the Setting Cog Click Log Out Once logged out, the TotalAV app will then prompt you to log back in. Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
How Do I Change My TotalAV Email Address
Log in to your TotalAV Account Once logged in Click Here Update your Email Address > Confirm your Email Address Enter Your Password Click Save Changes Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
What payment methods do you accept? (TotalAV)
If you would like to purchase a TotalAV subscription, we accept the following payment types: Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
Can I change the subscription I’m currently on? (TotalAV)
Not a problem at all, simply email us and we will be able to quickly get you on your desired plan. At any time you can convert to monthly or annual billing and upgrade or downgrade your plan. Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
Why is my card being declined? (TotalAV)
TotalAV accepts Visa, MasterCard, Discovery and American Express credit or debit cards. We also accept PayPal payments. If your attempt to upgrade is not successful, it could have been due to one of these reasons: The payment has been declined by your credit card provider The credit/debit card entered has expired or has insufficient funds The […]