Windows Open the TotalAV Application Click the Setting Cog Click Log Out Once logged out, the TotalAV app will then prompt you to log back in. Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
Articles Tagged: TotalAV for Business
How Do I Change My TotalAV Email Address
Log in to your TotalAV Account Once logged in Click Here Update your Email Address > Confirm your Email Address Enter Your Password Click Save Changes Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
What payment methods do you accept? (TotalAV)
If you would like to purchase a TotalAV subscription, we accept the following payment types: Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
Can I change the subscription I’m currently on? (TotalAV)
Not a problem at all, simply email us and we will be able to quickly get you on your desired plan. At any time you can convert to monthly or annual billing and upgrade or downgrade your plan. Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team
Why is my card being declined? (TotalAV)
TotalAV accepts Visa, MasterCard, Discovery and American Express credit or debit cards. We also accept PayPal payments. If your attempt to upgrade is not successful, it could have been due to one of these reasons: The payment has been declined by your credit card provider The credit/debit card entered has expired or has insufficient funds The […]
Why is my renewal payment higher? (TotalAV)
It is likely that when you signed up to TotalAV you received a discount for your first term with us, this will have been for the first month or first year of your subscription. Regrettably, the same discount won’t apply to renewals – having said that, if you email us. It is possible we have new […]
Do You Have Billing Questions? (TotalAV)
You may have a question about your TotalAV invoices, subscriptions, and other billing-related information. Within this article, you will find the answers to the following frequently asked questions When do I receive a confirmation email? How will my TotalAV purchase show on my bank statement? Where can I see an overview of my billing account? Do […]
How do I renew my subscription?
At TotalAV we pride ourselves on providing customers with uninterrupted services to keep your devices protected whilst using the internet. If you have any questions relating to your account, recent charge, or would like assistance with extending your TotalAV subscription, please do not hesitate to contact us. Source : Official TotalAV Brand Editor by : […]
Do you offer a money back guarantee? (TotalAV)
All TotalAV premium subscriptions benefit from our money-back guarantee allowing our customers to experience the full benefit of our services prior to fully committing. If, however, you wish to cancel you TotalAV subscription and enquire to see if you are eligible for the money-back guarantee you can reach our billing department on the following options, Source : […]
How do I receive a refund? (TotalAV)
If you have any questions about billing our TotalAV support team would be happy to help! If we are unable to resolve your issue, and you are eligible for a refund, the outstanding balance will be returned to you within 7 business days. Source : Official TotalAV Brand Editor by : BEST Antivirus KBS Team