Windows 2019-09 Security Update for Windows devices running Malwarebytes consumer products 0 (0)

For devices running Windows 7, to install, upgrade, or update your Malwarebytes product, you must have the Microsoft™ 2019-09 Security Update installed. To learn more, see Microsoft’s support article 2019 SHA-2 Code Signing Support requirement for Windows and WSUS. To apply the Microsoft 2019-09 Security Update, see the Windows 7 section of How to download a Windows update manually. […]

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Malwarebytes Remote Technical Assistance Terms of Service 0 (0)

REMOTE ACCESS TECHNICAL ASSISTANCE FROM MALWAREBYTES INC. AND MALWAREBYTES LIMITED (COLLECTIVELY “MALWAREBYTES”) IS PROVIDED ON THE FOLLOWING BASIS: MALWAREBYTES’S LIABILITY AND THE LIABILITY OF ITS SUPPLIERS SHALL BE LIMITED TO THE TOTAL VALUE YOU HAVE PAID FOR THE MALWAREBYTES REMOTE ACCESS TECHNICAL SUPPORT, NOT TO EXCEED THE LIMITATION OF LIABILITY IN YOUR CURRENT MALWAREBYTES SUPPORT […]

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Submit a phishing link, malicious website or file to Malwarebytes 0 (0)

If you suspect a file, website or phishing link is malicious, submit it to the Malwarebytes Forums Research Center. Submitting a sample helps us improve the way our Malwarebytes software detects, removes, and blocks malware. To submit a sample, sign up for a Malwarebytes Forum account, then create a topic in the Research Center. Sign up for […]

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Report a false positive to Malwarebytes Support 0 (0)

If you suspect Malwarebytes is making false detection, this is known as a false positive. To remedy this situation, report the false positive in the Malwarebytes Forum for our Researchers to review. Sign up and report the mistakenly blocked file or website here, False Positives A Staff member will reply to your forum post and may […]

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Advice on phishing email scams (Malwarebytes) 0 (0)

There are a variety of phishing emails out in circulation. If you received an email making claims they planted a trojan or keylogger or video capture on your device, do not accept the claims at face value. The emails are scary by design. Its important to know that these phishing emails are designed to scare you […]

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Third-party Notices (Malwarebytes) 0 (0)

Malwarebytes software is made possible thanks in part to many open source projects. The chart below shows which open source projects are utilized within our software and links to the copyright notice and license statement for each of these projects, presented in alphabetical order. Such notices and licenses are provided for informational purposes only. Project […]

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Malwarebytes Product Lifecycle policy 0 (0)

In order to make sure that users have the best threat protection possible and to focus our development efforts on continuing to protect users from new threats, Malwarebytes has published a lifecycle policy effective December 8, 2016. The purpose of this policy is to establish clear guidance on the expected lifetime of our software and […]

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Junkware Removal Tool Product Lifecycle (Malwarebytes) 0 (0)

For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy. Version Status GA Date End of Sale End of Maintenance End of Life 8.1.4 Legacy 14-Jul-2017 26-Oct-2017 26-Oct-2017 28-Apr-2018 8.1.3 Legacy 10-Apr-2017 14-Jul-2017 14-Jul-2017 14-Jul-2017 8.1.2 Legacy 13-Mar-2017 10-Apr-2017 10-Apr-2017 10-Apr-2017 8.1.1 Legacy 28-Feb-2017 13-Mar-2017 13-Mar-2017 13-Mar-2017 8.1.0 Legacy 13-Dec-2016 28-Feb-2017 28-Feb-2017 […]

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Junkware Removal Tool End of Life announcement (Malwarebytes) 0 (0)

Malwarebytes Junkware Removal Tool has reached its End of Life as of April 26, 2018. When a product reaches End of Life, all sales, renewals, and updates for the product are discontinued. This has no effect on subscriptions or licenses for any other Malwarebytes product. Computer technicians who used the Junkware Removal Tool can visit […]

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