My Account is the one place where you can access information on your products, subscriptions, users, and support services. Having a My Account user login ensures cases created by you are routed based on the premium services purchased. wp-signup.php with My Account There are two ways to sign up for a user login to My […]
Articles Tagged: malwarebytes
Device Alerts in My Account (Malwarebytes)
As a Malwarebytes for Teams customer, Device Alerts inform you if one of your protected devices has a security issue that requires your attention. When a device hasn’t been scanned or hasn’t been seen by Malwarebytes in over a week, an email report is sent. The email displays the following columns: Device name: Shows the […]
Add employee to your Employee Home License (Malwarebytes)
To provide an employee with a Malwarebytes Employee Home License, you’ll need to add them to your company’s account in My Account. To share an Employee Home License, your company must be a Malwarebytes Business customer with Employee Home License and you must be an administrator on your company’s account. Share an Employee Home License Go to My […]
Why did Malwarebytes charge me $1 dollar?
When you add a payment method to your My Account, Malwarebytes can’t debit payments from the account until it is verified. Our payment partner automatically charges the newly added payment method by $1 as part of the verification process. The $1 charge returns immediately after the payment has been validated. Source : Official Malwarebytes Brand Editor […]
View order history and invoices (Malwarebytes)
You can access your purchase history and download your invoices from your Malwarebytes My Account. Once you login click the Orders tab to view your order history. The Orders section shows information of your order history separated by the following columns: Date: Date of your order. Product(s): The name of the products you have purchased. Ref number: The order reference number for […]
Video: Setup your Malwarebytes My Account
With Malwarebytes My Account, you can retrieve licenses for your current subscriptions, deactivate licenses for devices no longer in use, and update personal and billing information. Watch this video to learn how to set up your Malwarebytes My Account. After you finish setting up your Malwarebytes My Account, check out our related My Account videos to learn how to update […]
Video: Navigate Malwarebytes My Account
This video provides an overview of what actions you can take through your Malwarebytes My Account. Be sure to also check out our related My Account videos to learn how to set up your Malwarebytes My Account and how to update your information and deactivate licenses. Source : Official Malwarebytes Brand Editor by : BEST Antivirus […]
Video: Deactivate a license using My Account (Malwarebytes)
Watch this video to learn how to deactivate your license on one or more computers using My Account. Source : Official Malwarebytes Brand Editor by : BEST Antivirus KBS Team
Update payment information for automatic renewal (Malwarebytes)
Keeping your payment information up to date is the best way to ensure that your Premium Features continue year after year. There are a few ways to update your information. Renewal Reminder Emails – These reminder emails are sent 30 days prior to your subscription expiration date. In these emails is a link that takes you to […]
Turn off or on auto renewal on your Malwarebytes subscription
In My Account, you can check the status of your Malwarebytes Premium subscription and turn on/off auto renewal. When auto renewal is enabled, your credit card is charged annually to keep your subscription active. Log in to My Account. Click the Payments tab. Under Active Subscription, click the pencil icon . Important: If you do not see the pencil icon, […]