Collect Windows Performance Toolkit logs (Malwarebytes) 0 (0)

Windows® Performance Toolkit (Xperf) is a command-line tool used for monitoring to produce in-depth performance profiles of Windows operating systems and applications. These logs help the Malwarebytes Support team investigate performance issues with Windows devices. Create an Xperf log To run the Xperf command-line tool, install the SDK available on Microsoft’s support site: Windows 10 […]

Read More

Malwarebytes Support Tool for business environments 0 (0)

The Malwarebytes Support Tool command line version is used to cleanup and remove Malwarebytes products. The Support Tool removes Malwarebytes Endpoint Security and Malwarebytes Endpoint Protection, including their files, settings, and license information. To remove Malwarebytes software from a Windows endpoint, download the Support Tool, then run it from the Command Prompt. In the Command […]

Read More

View License Information in Malwarebytes Nebula 0 (0)

Under your Profile is a License Information screen that displays total endpoints in use, number of purchased seats, expiration date and license key for each product you’ve purchased. This article explains how to locate your license information. View your License Information At the top right of the screen, click your display name > Profile > License Information tab. Here you can view the details of your […]

Read More

Update endpoint software in Malwarebytes Nebula 0 (0)

The Software Update Available status in the Malwarebytes Nebula console gives you control over larger software updates that are typically released monthly for Windows endpoints. This status indicates when an endpoint has downloaded a software update and is ready for installation. This allows you to manually control when the update gets installed. Note: This feature does not […]

Read More

Types of scans in the Malwarebytes Nebula 0 (0)

Malwarebytes Nebula provides a quick Hyper Scan, a more in-depth Threat Scan, and custom scans. The Asset Inventory Scan updates endpoint information in the console. This article explains the types of scans and the options available for each. Scans may be run manually across endpoints or scheduled at a time that works best for you. Options for scans are […]

Read More

Supported features in Malwarebytes Nebula products 0 (0)

The Malwarebytes Nebula platform policies determine what settings are applied to managed endpoints. Configure policies to enable the features you need. This article details policy features available per product and supported operating systems. ✓ = Supported by this product or operating system Feature Windows Mac Linux Malwarebytes Incident Response Malwarebytes Endpoint Protection Malwarebytes Endpoint Detection […]

Read More

Set scheduled scans in Malwarebytes Nebula 0 (0)

Malwarebytes Nebula can run automated scans on your endpoints on a schedule that you choose. If you prefer, scheduled scans can quarantine threats and Potentially Unwanted Programs without manual action. This article shows how to create a scheduled scan and explains the related options. Scheduled scans are managed at the group level. A scheduled scan can run […]

Read More

Set email notifications in Malwarebytes Nebula 0 (0)

Malwarebytes Nebula can notify you when certain events occur, such as when scheduled scans detect threats, or if a new endpoint wp-signup.phps to your console. Use the Notifications settings to choose which notifications you want to receive. This article explains how to make changes to your email notifications under Profile. You can receive email notifications for one or […]

Read More

Security validation for Malwarebytes deployment 0 (0)

Malwarebytes ensures that all endpoint deployment steps are put through a strong validation procedure to maintain strict control over its application install process. To ensure the deployment was not tampered with, Malwarebytes performs a signature-based check similar to Windows operating systems to verify the files prior to installation. During the initial pre-installation process, our endpoint […]

Read More

Sandbox Analysis in Malwarebytes Nebula 0 (0)

Malwarebytes Endpoint Detection and Response customers can use the Sandbox Analysis feature. This feature allows you to upload a file within the Malwarebytes Nebula console and receive a comprehensive report on the item, indicating if the file is malicious or not. Reports display on the Sandbox Analysis page after a few minutes from the time […]

Read More