How to get trace files for Kaspersky Safe Kids for Windows 0 (0)

In order to process requests, Kaspersky Lab technical support may require reports on how the application’s components are functioning. These reports are called trace files. We do not recommended following the instructions below without first consulting a technical support specialist. If enabled accidentally, tracing can lead to disk space shortage.   How to get trace […]

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How to collect traces in Kaspersky Password Manager 9 for Windows 0 (0)

Kaspersky technical support engineers might request reports on the activity of the application’s components. These are called trace files. To collect traces in Kaspersky Password Manager for Windows: Open Kaspersky Password Manager and enter the main password. Click Additional → Settings. Go to the Advanced section and select the Log application events checkbox. Reproduce the error. Disable tracing. To do so, clear […]

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How to adjust the settings of Kaspersky Small Office Security 6 for better performance of your computer 0 (0)

If your operating system or applications on your computer are running slowly, you can increase your system’s performance with Kaspersky Small Office Security. Click the settings icon in the lower left corner of the Kaspersky Small Office Security main window. To learn how to open the main application window, see this article. Click Performance. Select the checkboxes: […]

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How to upgrade the operating system on a device which is encrypted using Full Disk Encryption (FDE) and has Kaspersky Endpoint Security 10 for Windows installed on it 0 (0)

This article concerns Kaspersky Endpoint Security 10 for Windows: Service Pack 2 Maintenance Release 4 (version 10.3.3.304) Service Pack 2 Maintenance Release 3 (version 10.3.3.275) Service Pack 2 Maintenance Release 2 (version 10.3.0.6294) Service Pack 2 Maintenance Release 1 (version 10.3.0.6294) Service Pack 2 (version 10.3.0.6294) Service Pack 1 Maintenance Release 4 (version 10.2.6.3733) To […]

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How to upgrade the operating system on a device with Kaspersky Endpoint Security 11 for Windows that has been encrypted using FDE (for workstations only) 0 (0)

This article concerns: Kaspersky Endpoint Security 11.6.0 for Windows (version 11.6.0.394) Kaspersky Endpoint Security 11.5.0 for Windows (version 11.5.0.590) Kaspersky Endpoint Security 11.4.0 for Windows (version 11.4.0.233) Kaspersky Endpoint Security 11.3.0 for Windows (version 11.3.0.773) Kaspersky Endpoint Security 11.2.0 for Windows (version 11.2.0.2254) Kaspersky Endpoint Security 11.1.1 for Windows (version 11.1.1.126) Kaspersky Endpoint Security 11.1.0 for Windows (version 11.1.0.15919) Kaspersky Endpoint Security 11.0.1 for Windows […]

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