How to install and activate your G DATA product for Windows 0 (0)

This article will guide you through the installation and activation on your first computer using your Registration Number (a.k.a.: License Key). Step 1:  Download the latest version of the product from one of the following links: Antivirus for Windows  Internet Security for Windows  Total Security for Windows  Step 2: Once the above file has been downloaded, Run it to start […]

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How to install and activate your G DATA product 0 (0)

Choose your operating system and learn how to install and activate the software on it. Windows How to install and activate G DATA on Windows Android How to install and activate G DATA on Android macOS How to install and activate G DATA on macOS iOS How to install and activate G DATA on iOS […]

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How to take debug logs of the G DATA ManagementServer 0 (0)

This article will show you how to take debug logs of the G DATA ManagementServer in case of a technical issue with the functioning of the server. The ManagementServer’s activity (including database activity) is automatically logged by the software. The logs can be found in the following folder on the server: %ProgramData%\G DATA\AntiVirus ManagementServer\Log  There are […]

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How to take an MSINFO and Windows Event Logs report (G Data) 0 (0)

The MSInfo report contains information about the hardware and software infrastructure of the PC. The Windows Event Logs contain all sort of system information logged by Windows. The ones which interest us are: Application logs: The Application log contains events logged by applications or programs. For example, a database program might record a file error in the application log. Program […]

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How to enter your credentials on iOS (G Data) 0 (0)

This article shows you how to enter your username and password into your G DATA software on iOS. Step 1: Open your G DATA Mobile Security app and tap Settings. Step 2: Tap G DATA Account. Step 3: Enter your credentials in the Username and Password fields and click Refresh to confirm. Source : Official G Data Brand Editor by : BEST Antivirus KBS Team

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How to enter your credentials on macOS (G Data) 0 (0)

This article shows you how to enter your username and password into your G DATA software on macOS. Step 1: Open G DATA Antivirus for Mac. Step 2: Click Settings. Step 3: Click License, and then click Change login details. Step 4: Enter your login details in the Username and Password fields and click Login to confirm. Source : Official G Data Brand Editor by : BEST Antivirus […]

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How to enter your credentials on Windows (G Data) 0 (0)

This article shows you how to enter your username and password into your G DATA software on Windows. Step 1: Open your G DATA software. Step 2: Click on Login credentials in the lower left part of the window. This will open the Settings menu. Step 3: Enter your access data in the Username and Password fields and click OK at the bottom of the window […]

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How to enter your credentials on Android (G Data) 0 (0)

This article shows you how to enter your username and password into your G DATA software on Android. Step 1: Open your G DATA Mobile Security software and tap the three bars in the top left corner. Step 2: Tap Settings and then tap G DATA – Account. Step 3: Enter your credentials in the Username and Password fields then click Connect to confirm. Your G DATA software will […]

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How to reset or change your G DATA password 0 (0)

This article explains how to reset your G DATA password. Step 1: Go to the password reset web link below: https://www.gdatasoftware.com/lost-login-data Step 2: Enter either the email address you have wp-signup.phped with us, your G DATA registration number, or your G DATA username. Click Request reset link. In our example, we have entered the G DATA username. You […]

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